Julian F
3 days ago
Customer service is great, booking an appointment was easy. They keep you updated when the tech is on the way and Nate always takes great care of us!
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Andrew Phelps
4 days ago
Great company to deal with. Easy set up and the tech, Arturo was excellent. Did. It try to “sell” unnecessary repairs. He was polite, quick and a pleasure to do business with. The company has good communication and checks in with you for your next service. They have great promotions if you catch them early and are very reasonably priced. I highly recommend Moss Heating & Cooling
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Adolfo Ceja
5 days ago
Christian great and fast job also a great person
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Brian Newman
1 week ago
The entire team at Moss were great to deal with! Shout out to Nathen, Janet and Josh for their professionalism and communication.
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Harit Shah
1 week ago
Carson did an amazing job going over the things that he looked into and also was kind enough to walk through the reason behind the uneven flow of air
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Judi Conger
1 week ago
Christian was wonderful!!
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David J Lee
1 week ago
Carson came out to do a balancing on our HVAC system as part of our 11 month inspection. He was very knowledgeable, professional, and ensure he addressed any/all our concerns. Excellent service and highly recommend!
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Khaled Abdulhamid
1 week ago
Cristian Carrizales Was amazing so friendly and very helpful he explained everything and gave also great advice I appreciate it. Thank you for incredible service!
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Nanzi C
2 weeks ago
Jorge was very professional.
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Abel Misrak
2 weeks ago
Great experience with Moss Heating, Cooling & Plumbing! The technician was very nice, honest, and professional. He took his time to check everything and explained things clearly. I really appreciate his honesty and the excellent service. I would definitely recommend them!
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Shelbi Porter
2 weeks ago
Friendly helpful and informative
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Clay McCorkle
2 weeks ago
Ethan was very thorough and knowledgeable about my system. Excellent customer service!
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Kathie Old
2 weeks ago
Excellent service!! Fast and prompt. Christian came and took care of our needs on our new HVAC and made us so much better. Friendly guy, will definitely use them again!
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Kathryn Logan
2 weeks ago
We have been using veterans/moss heating and air conditioning for 15 years. They’ve always supplied great service at a fair price. Today was no exception. Javier did a great job.
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Tiffaney Johnson
2 weeks ago
My unit had some blown fuses and Ethan came through and took care of everything and confirmed it wasn't the blower.
He even stayed longer after the system was turned back on. Glad I paid for the extended warranty.
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Kaili Terry
2 weeks ago
Cristian C. was wonderful, answered all queations and connected thermostat to wifi.
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Phil Educate
2 weeks ago
Steve Moss is a good man. I had an urgent matter with my furnace. He was tied up in a meeting when I called but he promptly returned the call when I left a message. He then made it a priority to come out to house the same morning I called, fixed the problem in a jiffy for a fair price and was thoroughly courteous and professional all the way through. Top notch !
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Kristin Hidalgo
2 weeks ago
Ethan did a great job, helping our hvac system to run better.
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Raelynn Sodders
2 weeks ago
Dustin and Carson came out to fix our furnace. Dustin was able to pinpoint what was wrong and came back 2 days later with new parts and got it up and running! Highly recommend them!
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Amy Lynch
2 weeks ago
Ethan provided excellent service from start to finish! The technician was professional, courteous, and knowledgeable. He took the time to thoroughly check the HVAC thermostat, explain everything clearly, and make sure it was operating properly. I appreciated his attention to detail, punctuality, and willingness to answer my questions. It’s refreshing to receive such great customer service. Highly recommend!
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Bharath Ashok
2 weeks ago
Carson did an excellent job with our HVAC air balancing. He was very friendly, polite, and professional. He took the time to understand the issue, explained everything clearly, and made sure all our questions were answered.
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S. D. W
2 weeks ago
I want to thank all the team at Moss HVAC for the excellent work. Everyone preformed above and beyond, was professional, on time, courteous and keep me informed throughout process of replacing my old unit. They also made sure to protect my floors and did a great clean up afterwards.
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John Cantrell
2 weeks ago
Assed our home and the issue …figured it out quickly and provided excellent service doing so.
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Rak N.
2 weeks ago
Ethan D. is polite, professional, and very knowledgeable
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Moony J
2 weeks ago
Absolutely brilliant! Super communicative, punctual, and knowledgeable about what they do!
Carson was very kind and solved the problem right away~ I could feel the difference even before he left, and I’m loving it!
Thanks y’all!
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Ricky Rios
2 weeks ago
Christian Carizales was friendly and easy to work with. He was very careful and clean. He also took care of some duck issues that he noticed from the initial install.
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Jeanine Houle
2 weeks ago
Javier is extremely professional and thorough. His super power is his ability to explain the intricacies and nuances involved in HVAC science!
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Ahmed Salman Qadir
2 weeks ago
Carson was awesome, extremely thorough, and answered all the questions that we had along with taking care of our HVAC units
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Mark Hunt
3 weeks ago
Moss Heating & Cooling technician Tanner came to our home to provide us with a second opinion on recommended repairs that another company we had used for several years strongly recommended we needed. Tanner looked at the AC units and actually showed me the parts and explained why in his experience that those repairs were not necessary. Based on this very positive experience I had with Moss Heating & Cooling, I will be signing up for their annual service plan.
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Kimberly Darby
3 weeks ago
Carson York was very very knowledgeable, professional, and personable! They guys intelligent and present really well!!! He educated us on our systems and how to operate each during different seasons and their functions! It was a lot of info but he structured the info in a format easy to be understood!!! I highly recommend using this company; ask for Carson!!!
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Roger Randals
3 weeks ago
Nathan did a great job. Very fast service!
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mark rebro
3 weeks ago
Richard was on time, professional, thorough and kept our house clean as well. Highly recommended!
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Billy Glendening
3 weeks ago
Carson was great!
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Pat McCabe
3 weeks ago
Javier was very professional, courteous and thorough.
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Neal Doherty
3 weeks ago
I’ve owned primary residences and investment Properties for 15 years. Moss is one of the best HVAC companies I’ve come across. They are thorough, professional, and able to communicate effectively. They looked to solve the problem first and foremost, and their pricing was reasonable. I fully recommend this establishment for all your HVAC and Plumbing needs.
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Vikram Ghai
3 weeks ago
Just ask for Nathan. I had Moss Heating and Cooling come out for an air conditioning service and was impressed by their reliability and honesty. Nathan arrived exactly on time, was very professional, and answered all my questions promptly. Their responsiveness and punctuality made the whole experience easy and stress‑free. I would definitely recommend this AC contractor for anyone who wants dependable service.
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albert newhouse
3 weeks ago
Javier is very professional and knowledgeable. He explained to us what we need to do for our unit.
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Madhusudhan Karnati
3 weeks ago
They did awesome! work reviewing every detail on heating system and few suggestions on the cooling system.
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Michael Rich
3 weeks ago
Miguel and his team provided excellent workmanship for my full replacement and new duct work. Jeff quoted a reasonable price for the product and installation took started on time and they completed the work around 3 PM.
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Roger Randals
3 weeks ago
Great, fast, very professional service. We would highly recommend Moss Air!!
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Brandi Perry
3 weeks ago
Carson provided excellent service, was very knowledgeable and explained exactly what was done and/or needs to be done. Highly recommend!!
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tofamilia36
3 weeks ago
Ethan very knowledgeable!
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Rob Kincaid
4 weeks ago
Great customer service! Great product! Highest recommendation. AFTER 2 YRS - Overall I am happy with unit. Have had a couple of issues, tricky ones, but Moss never gives up. They have been generous in their interpretation of the warrentee policy. Their techs are friendly and create a good knowledge base for Moss. Will continue my relationship with MOSS.
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Robert Kosuda
4 weeks ago
Tech Javier provided excellent service for winter tuneup of my system. Prompt and punctual arrival, Professional and efficient service from the HVAC technicians, Fair and transparent pricing. Moss Heating & Cooling was quick, courteous and got the job done right the first time. I would definitely call them again for any AC Contractor needs.
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Syn C
4 weeks ago
Ethan was extremely kind, knowledgeable, and professional. He was thorough in ensuring that my system was working properly and took the time to explain everything in a way that was easy for me to understand. The service was outstanding, and I truly appreciate his attention to detail and dedication to providing such a wonderful customer experience!
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Prafful Mohan
4 weeks ago
Carson has done great job in inspecting my home HVAC
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Paula Baldwin
4 weeks ago
Carson is awesome!!
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Alejandro Unda
4 weeks ago
Javier was very detail oriented and very polite. He explained well what was needed to do and made the correct recommendations.
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Ben Derryberry
4 weeks ago
Javier was excellent in troubleshooting our unit and found the problem quickly. He even helped with setting up the system level again to maximize its performance!
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John Brister
4 weeks ago
Grant and Carson did an outstanding job!!!
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Brandon Voss
4 weeks ago
Dustin was fantastic and did a great job.
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Pat Jenkins
4 weeks ago
Cristian was very professional and answered all of my questions. Thanks Moss for your aervice!
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Sean Daly
4 weeks ago
Dustin was amazing!!! Service expert for sure!! Thank you!!
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Bouzoubaa Youssef
4 weeks ago
Carson was very great , best service ever had
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Ron Waters
4 weeks ago
Christian did an excellent job, explained things very well, showed up on time and worked efficiently! Overall a good experience!
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orlando freeman
1 month ago
I was very impressed with Carson York from Moss Heating and Cooling. The technician arrived on time, was courteous and clearly knowledgeable, which gave me confidence in the air conditioning service. Their professionalism, trustworthiness and overall courtesy made the experience easy, and I look forward to calling them for my next HVAC repair.
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Michael Hurrell
1 month ago
Moss Mechanical is a great A/C company. Javier was polite and very knowledgeable. They put in 2 new units for me a few years back. They always take their time to do everything right with a thorough checkup. Thank you.
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Ye jin Kim
1 month ago
He was very kind and did a great job fixing the issues we had.
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Allison Steen
1 month ago
I am very pleased. From the scheduling to the flexibility to the customer service of both the call center and Carson, A+! Carson is very professional and knowledgeable and kind. He ensured to put his shoe covers on and explained thoroughly what he was doing. He was able to diagnosis the issue and found a part left came back and fixed the ac! Very appreciative!
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Steve Robinson
1 month ago
Very professional
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Aundi G
1 month ago
I had the privilege of having Cristian come out to my home to do a quick preventative maintenance check on my furnace, as we are preparing for the cooler weather, since I just moved into my home in June.
Cristian was prompt, very professional and polite, a real gentleman.
I have no problem recommending him to anyone needing HVAC service!
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MICHELLE WILEY
1 month ago
He explained everything where I could understand. Very professional. I will request Sharjeel every time I need services from Mossy .
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Steve Robinson
1 month ago
Very professional
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S McLeod
1 month ago
Had a great first experience with Moss Heating and Cooling. The Christian showed up right on time, was friendly, and did a thorough job. He was honest about the inspection and offered some things to look out for. He clearly knows his stuff, and took the time to explain everything to me. Highly recommend for any heating contractor or HVAC service needs.
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Camara Johnson
1 month ago
Javier was so helpful. Helped to explain why our air wasn’t running as cool and helped get our new unit back and running well! Thanks.
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Joan Scott
1 month ago
Great job Christian Carrizales!
Wonderful service, wonderful man!
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Ryan Powell
1 month ago
Dustin was timely, professional and addressed our issue within minutes. Never calling anyone but Moss ever again.
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Steven Houle
1 month ago
Javier was great! Extremely knowledgeable, efficient and personable.
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Cory Pope
1 month ago
Ethan had two units up and running within 20 minutes. Beyond please thanks so much Moss utilities.
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Ahmad Raza
1 month ago
Excellent service from the Moss Heating and Cooling team! They installed new AC units in my home today and did a fantastic job.
The crew was professional, punctual, and efficient, making the entire process smooth and hassle-free.
Highly recommend Moss Heating and Cooling for their outstanding workmanship and great customer service! *****
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Emily White
1 month ago
Grant and Carson came to the house today and did an exceptional job! They explained static pressure and balancing to me. Never got annoyed with my questions and best of all fixed our problems! They took their time going room to room to ensure we were getting proper air flow and cooling. Highly recommend.
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Cristy Bingham
1 month ago
Jorge González, showed up on time was patient explained everything well answered all my questions was very polite. Overall, very satisfied as always, definitely would recommend you guys to anybody with the AC issues.
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HJ Rose
1 month ago
Quick, excellent warranty service to replace a failing compressor.
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Michael Woodruff
1 month ago
Ethan was punctual and got my drain line cleaned fast.
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Anand Palkhiwala
1 month ago
Excellent work by Carlson
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Raymond Jones
1 month ago
Technician very courteous and knowledgeable
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Rose Powell
1 month ago
Ethan was great at explaining details to me. He took his time and gave me honest opinions/facts.
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orlando freeman
1 month ago
I was very impressed with Dustin Smith from Moss Heating and Cooling. The technician arrived on time, was courteous and clearly knowledgeable, which gave me confidence in the air conditioning service. Their professionalism, trustworthiness and overall courtesy made the experience easy, and I look forward to calling them for my next HVAC repair.
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Aaron Travis
1 month ago
Dustin was great - explained what was going on and found a simple solution instead of costly repairs. The Moss team is excellent and I highly recommend the service package with them
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Kendra Forbes
1 month ago
Christian was very professional, courteous and efficient. He explained the maintenance process thoroughly, what to expect, and afforded me the opportunity to ask questions and voice concerns. I am pleased with the service and products that Moss Heating and Cooling provide. The staff and team have been consistent with communication and professional service.
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Cristina
1 month ago
Great service. From the initial contact to the install.
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Carmen Cochran
1 month ago
Nathan at Moss Heating and Cooling was great. He arrived within 2 hours of my call. I will call them again when I need service.
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Phillip
1 month ago
Christian I did an excellent job and took care of my needs. He provided me with all my alternatives for the repair which helped me make my decision.
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Sarav K
1 month ago
Carson was highly professional in doing the HVAC unit inspection today. He provided excellent insights about the system . Thank you, Carson!
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Mike Greenough
1 month ago
Very thorough and efficient
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Ebike Sede
1 month ago
Dustin is Amazing!!!
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Ken Kotch
1 month ago
Dustin was an exceptional tech. He spent the time necessary to fix our HVAC issue. Very friendly and very transparent about every step of the process. I couldn’t be more pleased with the professional service I received from Moss and Dustin today.
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Jan Denton
1 month ago
Miguel and Rolando were right on time. Got to work replacing the furnace and AC unit. Miguel kept me informed of the progress. Very friendly and professional. Completed the job in record time. Helped me set up the new thermostat, cleaned up everything and was out all in about five hours. Couldn’t be happier with these guys!!
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Christian Hackler
1 month ago
Dustin did a great job on the air balance and found that my fan speed was set to low.
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GDS K S
1 month ago
Experienced knowledgeable Guy - Dustin knows what he’s doing. Great service
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Jacob Philemon
1 month ago
The Technician Javier who came today for the service did an outstanding job. He was very friendly, helpful and knowledgeable. We’re really appreciative of his kindness.
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Kristy Alleman
1 month ago
Nathan was fast and friendly. He explained to me the problem with my unit and was repaired in about 10 minutes.
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Glen Noronha
1 month ago
Carson did a great job adjusting the air flow in our home and calibrating the thermostat while also explaining the process in detail.
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Annette Dwyer
2 months ago
The technician was very knowledgeable and friendly. He explained what he was doing and how things were affected.
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Antoun Aziz
2 months ago
Carson was wonderful. I really appreciate how professional and thorough he was.
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Kristofer Sanders
2 months ago
Moss has done a great job maintaining our HVAC system and standing behind their warranty work. We recently had them out to our new build to rebalance the system for more even airflow throughout the house. Their technicians are consistently well trained, courteous, and professional. Carson helped us on this visit and provided excellent service. We really appreciate the care and attention the Moss team gives their customers.
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Jerry Matthews
2 months ago
The Moss team did a SUPERB job - professional, expertise, efficient, above and beyond, caring, and performed the project as if it were there own. In short, they are sincere and do within their ability to sustain and extend they life of HVAC systems they service. Today, "Ethan" performed this service and did a superb job!
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Praveen Thiagarajan
2 months ago
Moss heating and cooling associates were very professional and scheduled quickly for the winter heating unit prep/ servicing. Dustin Smith came on time and was thorough with his work. He set the fan speeds to optimal for crisp uniform distribution. He serviced the furnaces to get it to work fine for winter…… one happy customer!
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Andrew Freeman
2 months ago
Javier was great. Our issue was with a condensate line. He diagnosed the issues, explained it clearly, and then gave options for repair.
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Oula Awwad
2 months ago
Carson was great
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Arslan Ali
2 months ago
Carson provided service
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John Dugan
2 months ago
Very detailed technician with very good knowledge
Of my issue would highly recommend
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Steve Robinson
2 months ago
Very professional
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B Burn
2 months ago
Nathen was very knowledgeable and professional
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Jenny Roberts
2 months ago
Dustin was so awesome and knowledgeable! I will request him every time!!
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Tiffaney Johnson
2 months ago
I had a full system install with Moss Heating & Air and I am very pleased with the team I was assigned. I feel as if it was done right amd efficiently. I would highly recommend the team, even after they came back to replace my motor that was running loudly. So far so good and I am definitely looking forward to working with them in the future.
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Deshorn
2 months ago
Carson was very knowledgeable and friendly.
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Catherine Farris
2 months ago
Carson York, was very knowledgeable and professional. He explained everything in great details and was happy with my overall service!
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Aaron Ricard
2 months ago
Ethan was great quick and efficient
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Melissa Hoener
2 months ago
Very thorough and helpful. Super polite.
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rwserver com
2 months ago
Great service
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Michael A
2 months ago
Carson was awesome! Professional, knowledgeable, friendly and listened. Many technicians want to tell you what they know. He had patience, understanding and then explained what is going on, based on his observations. He then did more than I expected. Measuring different air temperatures at the vents, and also checked the refrigerant in the A/C unit outside. It was slightly low. But in Texas, you can not expect much from A/C in the summer. He was polite, friendly, and represented his company in an exemplary fashion. He got down to business and did it efficiently. I love good service.
Thank you
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Bryan
2 months ago
Another great experience with Moss HVAC. We started noticing our downstairs AC had stopped cooling, over the weekend. So I left a message for Bobby, our main contact, last night (Sunday) and they sent us out a tech already today, Monday. Javier did an awesome job here. He determined iur system needed a new outside condenser fan motor and capacitor. Fortunately he had all the parts we neededz, on his truck, and we were up and cooling in about an hour. Thanks Moss team! Great stuff!
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M Salinas
2 months ago
Christian was the best
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su p
2 months ago
Excellent service from Carson! he is patient, very knowledgeable and answered all our questions. He thoroughly checked all the open issues.
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Kellieann Waldum
2 months ago
Ethan was very professional and exceptionally good!
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M N
2 months ago
Ethan came to my house
See what’s the issue is with my A/C
He checked everything and fixed my capacitor, and now we have a back up drainage that needs to be fixed by a plumber 👍
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Tim Adams
2 months ago
Excellent service. Carson thoroughly explained the issue and how to fix it. He also checked the temperature on the unit and explained the results.
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Kaitlin Gerke
2 months ago
Dustin did a great job getting our AC working quickly and efficiently! Thanks for taking such a late call! Especially in these 100 degree days!
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Justin Wiley
2 months ago
Dustin was awesome ! Diagnosed the issue promptly
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Michael A
2 months ago
Carson was awesome! Professional, knowledgeable, friendly and listened. Many technicians want to tell you what they know. He had patience, understanding and then explained what is going on, based on his observations. He then did more than I expected. Measuring different air temperatures at the vents, and also checked the refrigerant in the A/C unit outside. It was slightly low. But in Texas, you can not expect much from A/C in the summer. He was polite, friendly, and represented his company in an exemplary fashion. He got down to business and did it efficiently. I love good service.
Thank you
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Lee Henderson
2 months ago
I would like to take this opportunity to express my sincere appreciation to Moss Heating & Cooling for the outstanding job they did in resolving the issues with my upstairs air conditioner. I would especially like to recognize the following associates: Bobby, Matt, Jose, Juan, Nathan, Javier, Jorge, Cathy, Arturo, Ricardo, April, Christian, Josh, and Janet. Every one of these individuals, whether through phone calls, onsite visits, emails, or other forms of communication, handled every interaction professionally, courteously, and effectively. I was particularly impressed by their positive attitudes, dedication, and commitment to finding a solution to my problem. Their teamwork, responsiveness, and customer-focused approach made a challenging situation much easier to navigate.

Moss Heating & Cooling has an exceptional staff that truly lives by the philosophy that "customers are our #1 priority. The level of service I received exceeded my expectations, and I am grateful for the care and attention shown throughout the entire process.

Thank you all for a job well done!

Lee
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Teresa Greene
2 months ago
Moss heating, cooling and plumbing was a very pleasant and informative experience for me. I came across this company on a whim at Lowe’s and I’m so glad I did because I’ve just found my new Heating, Cooling and Plumbing company for the rest of my life. The technician was very knowledgeable and courteous and took his time did the repairs and explained everything to me step by step even going over it a couple of times to make sure I understood what was going on with my Units and what repairs needed to be made. I would definitely recommend this company to everyone. Even the ladies I spoke to with customer service were very helpful and pleasant. Thanks again.
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Alice Tien
2 months ago
Great service and communication, fast, reasonable prices. TX summers are brutal, and Moss got our house cooled in no time.
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aamir khan
2 months ago
I had a great experience with Grant and Carlson from the HVAC team. They were professional, knowledgeable, and very courteous throughout the service visit. They took the time to carefully inspect the system, explain the issue clearly, and make sure everything was working properly before they left.

I really appreciate their attention to detail and willingness to answer all my questions. It’s clear that they take pride in their work and care about providing good customer service.

Thank you, Grant and Carlson, for the excellent service. I would definitely recommend them to anyone looking for reliable and professional HVAC technicians!
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Aarohi Tripathi
2 months ago
Ethan was very helpful and able to resolve the issue with the thermostat quickly
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Zach
2 months ago
Nathan was very nice and knowledgeable. I would recommend him to others
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Becky Lopez
2 months ago
Loved how the company would send me texts to keep me updated. Ethan was very professional and knew what he was doing.
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jerry morrison
2 months ago
Moss saved the day! Dustin who came out was extremely knowledgeable, friendly, and identified the problem
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Annette
2 months ago
Ethan did a great job very knowledgeable
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Jack Lynch
2 months ago
Dustin was very professional and knew what he was doing. I appreciate you guys help.
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Shane Files
2 months ago
Dustin came in on a last minute weekend call with a great attitude. It was late on a Saturday night but he took the time to explain everything and check all the setting on the unit before he left. Great experience overall.
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April Zabloskt
2 months ago
Our tech Dustin was quick and did a great job after hours for us!
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Thomas
2 months ago
Dustin was amazing and very knowledgeable. He was on time and finish everything in a reasonable amount of time. Thank you!
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James O
2 months ago
Dustin did a great job
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C Hickman
2 months ago
Positive & did a great job!
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Frank Creech
2 months ago
Tom was excellent!!
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Fredrick Carroll
2 months ago
Ethan was great technician found the issue on my downstairs unit fast, very professional, knowledgeable and gave good advice on both units. Great experience.
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Rajkumar Sahu
2 months ago
Carson York did an excellent job fixing the uneven cooling across our rooms. He is exceptionally professional, attentive and dedicated to delivering great service. Highly recommend!!
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Mary Ann Kalian
2 months ago
Juan has been here for my routine check ups. He is amazing. Very efficient and friendly
Cristian had to come back to fix a blockage. He was fantasic
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Robyn Flaherty
2 months ago
Ethan was great! Very efficient and explained everything
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Alex Rodd
2 months ago
Dustin was great! Super professional, nice, and efficient
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Ao Chen
2 months ago
Great experience at Moss! Carson was awesome — super friendly, helpful, and easy to work with. He really took care of us and made everything simple and stress-free. Great service all around. Definitely recommend!
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Jim Fremder
2 months ago
Cristian did a great job. Took his time to explain the issue and fixed it. A+++++ would do business with again.
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Jonathan George
2 months ago
Arrived when promised. Looked over the system and identified the problem at the condenser. Replaced the broken parts. Then took the time to educate me about how my system works and made a couple of adjustments that will make my system more efficient and comfortable. Encouraged me to get a maintenance plan and told me actions I could do to keep my system healthy. Great interaction.
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David Hitt
2 months ago
Mark did a great job. He was prompt to respond, on-time, professional and responsive. The good experience continues. Following up, on a subsequent visit, Nathan did a wonderful job as well. I have had uniformly great experiences with the folks at Moss.
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Brooke Armbrister
2 months ago
Dustin from Moss heat and air, is the best. Assessed my problem immediately and repaired and cleaned drain for AC in less than 20 minutes. I highly recommend Moss and Dustin
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Tyler Kelly
2 months ago
Ethan was great
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Ryan Whitton
2 months ago
Carson came out to just do a check up on dampers and refrigerant as well as check temps.
He was very thorough, professional, and friendly. Was very glad to answer all my questions and curiosities. Thank you sir!
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Alan Meskunas
2 months ago
Great salesman, great technicians. Proessionalism from start to finish.
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Maria Julia C
2 months ago
Ethan gave excellent service! He checked our systems and explained everything clearly, along with additional information to help us understand. Highly recommend!
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Neil Sommerlatte
2 months ago
Our HVAC went out during the hottest part of the day. Moss didn’t miss a beat and sent out Ethan to service the unit and problem solve the issue. He was very informative with us on solving the issue, cleaned up after himself, and was quiet as possible while our newborn was napping. We have cool air now and thankful for the quick Moss response. Highly recommend using them.
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Bert Stevens
2 months ago
I have used them for many years and they are the best.
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Mithun Joseph
2 months ago
Ethan arrived at the time given and quickly diagnosed the issue. Once he issue was identified, he was able to complete the repair within 30 mins. It was a great experience.
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rick prouse
2 months ago
Dustin was very polite and thorough. Did a full inspection and explained everything he was doing and what to expect of the system .
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Heather Early
2 months ago
Ethan with Moss Heating and Cooling was wonderful. He came out after hours on a holiday weekend and was a true consummate professional- kind, knowledgeable, and thorough. Cannot recommend Ethan or Moss enough!
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Kent Early
2 months ago
We’ve used Moss for a couple replacement AC units over the years and they are fantastic. Highly recommend if you are needing AC and heating work done. I’d also recommend Ethan who is great and has been excellent whenever we had an issue come up.
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Michael Ridener
2 months ago
Ethan with Moss A/C was awesome. Stayed positive and persistent dealing with a bad drain line. We are back in business on this hot Labor Day weekend. Thanks Ethan
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hashim hameed
2 months ago
Ethan did a great job identifying the issue, testing it, and fixing it. He also took the time to clearly explain everything and answer my questions. The service cost was very reasonable as well. As an added bonus, he showed up an hour earlier than scheduled. Great service overall!
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Scott B
2 months ago
Very prompt! Technician was awesome and pricing was good. Highly recommend Moss for all HVAC issues!
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Mr. Clean
2 months ago
Ethan and JR
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Margaret Vaughan
2 months ago
Ethan & Junior were very professional and friendly.
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Brittany Hamilton
2 months ago
Dustin was great. I felt comfortable having him in my home. He educated me on everything he was finding even helped put a vent back up for me. Best experience I’ve had with an ac company coming out. He wasn’t pushing a new system but truly explaining my current one and the age and what may be happening.
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Inna Waary
2 months ago
Javier and Ethan were respectful, businesslike and very efficient!
Pleasure doing business with them
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Mark Marsicano
2 months ago
Dwight did an excellent job of inspecting our HVAC system and made some tweaks. He’s friendly and very professional. He did our spring maintenance and it was nice to see him again.

I’ve passed along the contact information to several of our friends and children.
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Lauren
2 months ago
Christian provided great service!
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Jasmine Jackson
2 months ago
Carson was awesome and professional! I highly recommend.
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Brent Nichols
2 months ago
Nathan is a hero. Explained what he did very clearly and got me good to go.
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Ashley Proulx
2 months ago
Carson was very informative and thorough, I appreciate the attention to detail he gave and the promptness in Moss getting out here to me! Excellent customer service!!! Thank you
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Sherryann Kincaid
2 months ago
Christian delivered excellent customer service and explained in detail the issues and what needs to be done! We are very happy with Moss and with Christian! Thank you for the A+ service you give us time and time again!
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John Hill
2 months ago
Carson York with Moss Heating and Cooling was just at my house. He did a wonderful job checking HVAC system and could not have been more polite. He is a real asset to Moss.
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Jassy Gill
2 months ago
Grant did a great job fixing the airflow in my new-build home. While he was there, he took the time to thoroughly inspect the entire HVAC system and make sure everything was working properly. He was very knowledgeable, professional, and explained what he was doing along the way.

I really appreciated his attention to detail and the fact that he didn’t just fix the immediate issue—he made sure the whole system was checked. I would definitely recommend Grant to anyone needing HVAC work!
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Manikandan Nedunchelian
2 months ago
Great service and very professional and detailed
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Jaya P
3 months ago
Carson was excellent , he’s very good at explaining
Did our warranty ac great
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Amy Caccese
3 months ago
Dustin came out on his last call of the day, but it didn’t matter…he was polite and ready to blow out the exterior AC line like we needed! He saved our evening!! I have MS and can’t live without AC in the summer in Texas!!
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Stacy
3 months ago
Carson, Grant and Junior did a great job responding quickly to my emergency service request! They were very knowledgeable with the hvac system and did the troubleshooting as quickly as possible. They were very professional and most importantly very patient in this hot weather. I highly recommend the services of Moss company!
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Samba Karnati
3 months ago
Robert is an easy to talk to and very knowledgeable HVAC consultant. He quoted exactly what we needed. There was no pushy sales pitch. Technicians arrived on time completed the job to perfection and cleaned up after themselves.

These are Courteous and Professional folks that deserve to be in business for a long time.

Thank you
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Shamim Ahmed
3 months ago
Christian he did the exelaint job
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Rich
3 months ago
Dustin did a great job figuring out my A/C issue and got us up and running quickly. Thank you for a job well done.
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karen hennum
3 months ago
Kept me updated about appointment. Technician very polite and quickly solved issue.
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Cathleen Gutierrez
3 months ago
Very professional and great to work with!
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Harshal Gaddamwar
3 months ago
Carson was extremely efficient and professional in his work. He was investigating a cooling issue on our first floor. I appreciate his methodology and thoroughness in identifying the root cause, fixing it and finally validating the fix. He definitely seemed as if he knew what he was doing and that’s the kind of professional any customer wants. He was also explaining his observations and the overall working of an HVAC as he was working along and I certainly learned a thing or two from our conversation! 100% five star rating!
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Jarvis Medlin
3 months ago
David was amazing. I love the whole Moss team. Always kind and professional. Definitely will always be calling them for my heating and air needs
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Lost Connect
3 months ago
Top 3 things I loved: 1) Lightning fast response to my call 2) Professional and friendly technicians Arturo was wonderful 3) Excellent HVAC service and thorough work. I called Moss Heating and Cooling for an AC issue and they were on the scene the same day. Their responsiveness made the whole process stress free and I would definitely recommend them to anyone needing an AC contractor.

8/26 Dustin came out to look at our unit did a fantastic job.
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Btesh Patel
3 months ago
Carson explained everything very well. Carson is excellent.
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Jill Kooda
3 months ago
Dustin did a great job on our maintenance appt!
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Matt Long
3 months ago
Dustin was amazing.
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Naziba
3 months ago
Wanted to leave a positive review for Carson! Came in a recalibrated both of our thermostats, he takes time to explain the technical details. Works around clients needs. Great experience.
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Donna
3 months ago
Carson was on time, polite and prepared to give us the best service possible . He identified the problem, adjusted the thermostat, checked the filters, and did it cleanly and expeditiously
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Martin J. Rubin
3 months ago
Fixed my hvac problem very quickly. Professional, courteous and friendly employees. Highly recommend.
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Erin England
3 months ago
We had a terrible leak that ran across the ceiling and down the walls (see photo). Moss showed up within an hour (ON A SATURDAY!) and fixed everything. Arturo was wonderful. I can’t say enough great things about Moss. Will be a customer for life!
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vijetha k
3 months ago
Moss Heating & Cooling did a fantastic job with my system check. The technician arrived right on time, wore protective shoe covers, and was highly professional. They performed a thorough diagnostic of my unit and explained the results clearly without any high-pressure upsell tactics. It is rare to find an HVAC company this honest, punctual, and detailed. I highly recommend them.
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Gio
3 months ago
Carson from Moss Heating & Cooling did an excellent job! He came out to check the AC issue I was having, was professional and knowledgeable, and made sure the problem was taken care of. Everything is working great now! I really appreciate the great service and would definitely recommend Carson and Moss Heating & Cooling to anyone needing HVAC service.
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Jay
3 months ago
Carson did a great job.
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legofan2012
3 months ago
Grant did a great job fixing my AC today and he explained exactly what he did. Thank you for being kind and knowledgeable.
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Jennifer Bergman
3 months ago
They are extremely knowledgeable, kind, and help us resolve all our requests quickly! Highly recommend!!! Christian and Javier was great!
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Sarah Toth
3 months ago
I wanted to pass along my sincere appreciation for Dustin Smith's work today. He was exceptionally knowledgeable, courteous, and efficient in troubleshooting our new unit and restoring our cooling. Outstanding customer service from start to finish.
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Kyle Kalra
3 months ago
Great! Thank you Carson!
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Judi Conger
3 months ago
Carson was great!
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Lauren Jackson
3 months ago
Grant was friendly, professional, and fixed our issue quickly!
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