Dallas-Fort Worth’s Local HVAC Company & Plumber

I had a full system install with Moss Heating & Air and I am very pleased with the team I was assigned. I feel as if it was done right amd efficiently. I would highly recommend the team, even after they came back to replace my motor that was running loudly. So far so good and I am definitely looking forward to working with them in the future.

Carson was very knowledgeable and friendly.

Carson York, was very knowledgeable and professional. He explained everything in great details and was happy with my overall service!

Ethan was great quick and efficient

Very thorough and helpful. Super polite.

Carson was awesome! Professional, knowledgeable, friendly and listened. Many technicians want to tell you what they know. He had patience, understanding and then explained what is going on, based on his observations. He then did more than I expected. Measuring different air temperatures at the vents, and also checked the refrigerant in the A/C unit outside. It was slightly low. But in Texas, you can not expect much from A/C in the summer. He was polite, friendly, and represented his company in an exemplary fashion. He got down to business and did it efficiently. I love good service.
Thank you

Another great experience with Moss HVAC. We started noticing our downstairs AC had stopped cooling, over the weekend. So I left a message for Bobby, our main contact, last night (Sunday) and they sent us out a tech already today, Monday. Javier did an awesome job here. He determined iur system needed a new outside condenser fan motor and capacitor. Fortunately he had all the parts we neededz, on his truck, and we were up and cooling in about an hour. Thanks Moss team! Great stuff!

Christian was the best

Excellent service from Carson! he is patient, very knowledgeable and answered all our questions. He thoroughly checked all the open issues.

Ethan was very professional and exceptionally good!

Ethan came to my house
See what’s the issue is with my A/C
He checked everything and fixed my capacitor, and now we have a back up drainage that needs to be fixed by a plumber 👍

Excellent service. Carson thoroughly explained the issue and how to fix it. He also checked the temperature on the unit and explained the results.

Dustin did a great job getting our AC working quickly and efficiently! Thanks for taking such a late call! Especially in these 100 degree days!

Dustin was awesome ! Diagnosed the issue promptly

Carson was awesome! Professional, knowledgeable, friendly and listened. Many technicians want to tell you what they know. He had patience, understanding and then explained what is going on, based on his observations. He then did more than I expected. Measuring different air temperatures at the vents, and also checked the refrigerant in the A/C unit outside. It was slightly low. But in Texas, you can not expect much from A/C in the summer. He was polite, friendly, and represented his company in an exemplary fashion. He got down to business and did it efficiently. I love good service.
Thank you

I would like to take this opportunity to express my sincere appreciation to Moss Heating & Cooling for the outstanding job they did in resolving the issues with my upstairs air conditioner. I would especially like to recognize the following associates: Bobby, Matt, Jose, Juan, Nathan, Javier, Jorge, Cathy, Arturo, Ricardo, April, Christian, Josh, and Janet. Every one of these individuals, whether through phone calls, onsite visits, emails, or other forms of communication, handled every interaction professionally, courteously, and effectively. I was particularly impressed by their positive attitudes, dedication, and commitment to finding a solution to my problem. Their teamwork, responsiveness, and customer-focused approach made a challenging situation much easier to navigate.

Moss Heating & Cooling has an exceptional staff that truly lives by the philosophy that "customers are our #1 priority. The level of service I received exceeded my expectations, and I am grateful for the care and attention shown throughout the entire process.

Thank you all for a job well done!

Lee

Moss heating, cooling and plumbing was a very pleasant and informative experience for me. I came across this company on a whim at Lowe’s and I’m so glad I did because I’ve just found my new Heating, Cooling and Plumbing company for the rest of my life. The technician was very knowledgeable and courteous and took his time did the repairs and explained everything to me step by step even going over it a couple of times to make sure I understood what was going on with my Units and what repairs needed to be made. I would definitely recommend this company to everyone. Even the ladies I spoke to with customer service were very helpful and pleasant. Thanks again.