Restore Your Hot Water & Comfort Today

Reliable hot water is a necessity for every household, whether you are washing dishes after a family dinner or taking a shower before heading to work in downtown Dallas. In North Texas, the local water supply can be hard on plumbing appliances. The minerals found in our regional water often lead to sediment buildup inside tanks, which decreases efficiency and shortens the lifespan of your equipment. When your system fails, you need a local team that understands these specific environmental challenges.

Our team offers a full suite of solutions to keep your system running at peak performance. Our technicians are familiar with the various housing styles across the metroplex, from the historic basements in Munger Place to the modern utility closets in Frisco. We ensure your home has a steady, safe supply of hot water year-round.

Schedule your appointment today by calling 972-465-9966 or booking online.

technician installing a tankless water heater in an attic

Signs You Need Water Heater Repair or Maintenance

It is common to overlook your water heater until the water turns cold. However, most systems provide several warnings before a total breakdown occurs. Addressing these symptoms early can prevent leaks that lead to significant property damage.

  • Inconsistent Temperatures. If your water fluctuates between hot and cold or never quite reaches the desired temperature, the heating elements or thermostat may be failing.
  • Discolored Water. Rusty or cloudy water coming from the hot side of your faucets often suggests that the interior of your tank is corroding or has heavy sediment.
  • Unusual Noises. Popping, banging, or rumbling sounds coming from the unit are typically caused by mineral scale at the bottom of the tank overheating.
  • Pooling Water. Moisture or puddles around the base of the unit indicate a leak in the tank or a faulty pressure relief valve.
  • Delayed Heating. If it takes significantly longer than usual to get hot water to your tap, your system is likely struggling with efficiency issues.

Comprehensive Water Heater Solutions

Our team handles every aspect of hot water systems, ensuring your home has the right setup for its specific needs. We service all major brands and types, focusing on long-term reliability rather than quick fixes.

Water Heater Repair and Maintenance

When a unit malfunctions, we perform a detailed diagnostic to identify the specific component at fault. This includes checking the thermocouple, heating elements, and gas valves. We also provide professional services for flushing water heater tanks. This maintenance task removes the sediment buildup common in Dallas-Fort Worth, which restores efficiency and prevents the tank from overheating and cracking.

Water Heater Installation and Replacement

If your current unit is over a decade old or has a leaking tank, a water heater replacement is usually the most cost-effective choice. We manage the entire process, including installing a water heater expansion tank to protect your home from pressure spikes. Whether you prefer a traditional gas water heater or a modern electric water heater, we ensure the new unit meets all local building codes and safety standards.

Tankless Water Heater Services

Many North Texas homeowners are switching to a tankless water heater for its space-saving design and endless supply of hot water. Also known as an on-demand water heater, these systems only heat water as you use it. We provide transparent information on tankless water heater costs and requirements for installation. Because these units require specific venting and gas line sizes, professional installation is critical for safe operation.

Schedule Today!

Get expert service from Moss and keep your home comfortable year-round.

Why Choose Moss for Water Heater Services?

We recognize that losing hot water is a major disruption to your life. To support our neighbors across the Dallas-Fort Worth area, we provide 24/7 emergency services for urgent leaks and failures. Our commitment to excellence includes offering flexible financing options and special promotions to help manage the cost of unexpected replacements.

Our technicians participate in ongoing training to stay current on the latest high-efficiency technology. We also offer comprehensive maintenance plans designed to extend the life of your appliances and reduce monthly utility bills. When you work with us, you receive honest recommendations and professional craftsmanship.

Call 972-465-9966 to book your water heater service.

Moss logo with orange and blue abstract marks and the word MOSS, plus icons and text 'HEATING', 'COOLING', 'PLUMBING' below.

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Maintenance Agreements

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Hear from our Satisfied Customers

Why Homeowners Love Moss
S McLeod
1 day ago
Had a great first experience with Moss Heating and Cooling. The Christian showed up right on time, was friendly, and did a thorough job. He was honest about the inspection and offered some things to look out for. He clearly knows his stuff, and took the time to explain everything to me. Highly recommend for any heating contractor or HVAC service needs.
Camara Johnson
1 day ago
Javier was so helpful. Helped to explain why our air wasn’t running as cool and helped get our new unit back and running well! Thanks.
Joan Scott
2 days ago
Great job Christian Carrizales!
Wonderful service, wonderful man!
Ryan Powell
2 days ago
Dustin was timely, professional and addressed our issue within minutes. Never calling anyone but Moss ever again.
Steven Houle
2 days ago
Javier was great! Extremely knowledgeable, efficient and personable.
Cory Pope
5 days ago
Ethan had two units up and running within 20 minutes. Beyond please thanks so much Moss utilities.
Ahmad Raza
5 days ago
Excellent service from the Moss Heating and Cooling team! They installed new AC units in my home today and did a fantastic job.
The crew was professional, punctual, and efficient, making the entire process smooth and hassle-free.
Highly recommend Moss Heating and Cooling for their outstanding workmanship and great customer service! *****
Emily White
5 days ago
Grant and Carson came to the house today and did an exceptional job! They explained static pressure and balancing to me. Never got annoyed with my questions and best of all fixed our problems! They took their time going room to room to ensure we were getting proper air flow and cooling. Highly recommend.
Cristy Bingham
5 days ago
Jorge González, showed up on time was patient explained everything well answered all my questions was very polite. Overall, very satisfied as always, definitely would recommend you guys to anybody with the AC issues.
HJ Rose
5 days ago
Quick, excellent warranty service to replace a failing compressor.
Michael Woodruff
5 days ago
Ethan was punctual and got my drain line cleaned fast.
Anand Palkhiwala
5 days ago
Excellent work by Carlson
Raymond Jones
6 days ago
Technician very courteous and knowledgeable
Rose Powell
6 days ago
Ethan was great at explaining details to me. He took his time and gave me honest opinions/facts.
orlando freeman
1 week ago
I was very impressed with Dustin Smith from Moss Heating and Cooling. The technician arrived on time, was courteous and clearly knowledgeable, which gave me confidence in the air conditioning service. Their professionalism, trustworthiness and overall courtesy made the experience easy, and I look forward to calling them for my next HVAC repair.
Aaron Travis
1 week ago
Dustin was great - explained what was going on and found a simple solution instead of costly repairs. The Moss team is excellent and I highly recommend the service package with them
Kendra Forbes
1 week ago
Christian was very professional, courteous and efficient. He explained the maintenance process thoroughly, what to expect, and afforded me the opportunity to ask questions and voice concerns. I am pleased with the service and products that Moss Heating and Cooling provide. The staff and team have been consistent with communication and professional service.

    Get Excellent Service today. Get Moss.

    Don’t settle for less when it comes to your home’s comfort. Choose Moss Heating, Cooling & Plumbing for service that’s fast, friendly, and built to last.

    Backed by our 100% Client Satisfaction Guarantee