5 Google Rating
About Us
Our Mission
Providing homeowners with peace-of-mind
Your home should be the place you feel most comfortable, and Moss Heating & Cooling is here to make sure it stays that way. We provide dependable HVAC solutions that deliver lasting performance, backed by expert care and transparent service every step of the way. No guesswork, no stress—just peace of mind.We believe in proactive solutions that keep your system running smoothly all year long. Trust Moss to protect your comfort with every visit.
We Are Different
It starts with how we hire our people.We Are Skilled
Anyone who wants to be part of our team must be extremely good at the technical work of home climate. There’s a confidence you will feel when a technician shows you what must be done to get it right. We are committed to giving that to you.We Are Authentic
Our team will be transparent with you about the cause-effect relationship between acting now and waiting for later, even if that delays our ability to do business with you right now. What matters most is what’s right for you, not revenue.We Are Innovative
Our technicians deliberate ways to accomplish the best long-term results and peace of mind experience. Checking boxes as a vendor costs you more in the long run. We know because we are called in to fix competitors’ work regularly.We Are Dedicated
The people at Moss are extremely committed to your comfort experience through the solutions of heating and cooling. It’s not just a job. It’s a life calling to them, and it changes how they behave.Quite simply, Moss brings value every time, and we are hopeful when the time is right, we’ll become partners in your home climate comfort.
Meet Our Leadership
Kelly Roberts
Chief Executive Officer
Graye Roberts
Chief Operating Officer
Garrett Moss
President
Alexis Hansen
VP of Human ResourcesWe Value Our People
We’re always looking for great people to join the Moss family. We’re a dedicated team with a strong work ethic and a willingness to keep learning.
Reach Out To Us
Have questions or need to schedule service? Our friendly team is here to help with quick answers and dependable support. We’re just a call or click away—reach out anytime!
WE’RE READY – Available 24/7 For Your Peace Of Mind
Hear from our Satisfied Customers
Why Homeowners Love Moss
Dena M
1 day ago
Our technician was very thorough, honest and polite. He did a great job diagnosing the problem and explaining what we needed to replace. No crazy upselling.
Srinivas Reddy
4 days ago
Thanks for the complimentary second opinion visit and pleasant and detailed explanation. Appreciate it a lot. Thanks Richard.
Dena M
5 days ago
Our technician was very thorough, honest and polite. He did a great job diagnosing the problem and explaining what we needed to replace. No crazy upselling.
Michael Jones
6 days ago
Great support from Moss and Tanner Hall
Came put quickly and fixed my issue
suresh narayanan
6 days ago
Amazing response time and installation of a whole new system
Nick Saraceni
6 days ago
Richard was great. Quick routine maintenance. Made some excellent suggestions for future upgrade work. He spent time explaining the upgrades and how they would help my system last longer. Thanks MOSS HVAC!
david zeller
1 week ago
hiring contractor and actually showing up is refreshing .thank you for your time.
Marvin Grahham
1 week ago
informative helpful quick response time had to wait till next day for part? ie:electric motor.
Global Comm
1 week ago
Thank you Moss Heating & Cooling, Tanner explained all issues and how or what needed to be repaired. Thumbs up to this company. Great service and I was kept in the loop of arrival time. Made the appointment this morning and they were on time by this afternoon. Call them and ask for Tanner, you will not regret. Tha again for great service.
Marco
Global Installation Service LLC
Hello again, Tanner was out again today to do tune up on my a/c units and double check that the units were working properly. If you need a good honest explanation and estimate call Moss Mechanical ask for Tanner. The guys will make sure your units won't go down, especially now with this heat. Thanks again Tanner and Moss Mechanical.
Marco
Global Installation Services LLC
Jenni Ensler
2 weeks ago
Our technician Sharjeel Khan was very kind and knowledgeable. They always come quickly and are super dependable! I would recommend them to friends and family!
Aaron Travis
2 weeks ago
The technicians from Moss always arrive on time, explain the work they need to do, and are professional
Bryon Lutz
2 weeks ago
Another great service appointment with Service Tech Richard. Prompt as usual, the issue was, of course, up in the boiling hot, cramped attic. No complaints. He provided several options and then completed the service in a timely manner. Highly recommend.
Michael Jones
3 weeks ago
Recently moved back to Dallas and was looking for a good HVAC service. Scheduled maintenance. Tanner came out and ran thru an extensive checklist and communicated very well with me. I highly recommend him and signed up for a maintenance agreement same day. Great job!
Val Wilder
3 weeks ago
Juan and partner were very patient, explained everything well done and left with the job very well done!!! I’ll be back with them every year!!!
1/2625: Juan is very calm and attentive, explains everything very well and takes his time. Most people I’ve had seem like they are in a rush and can’t be bothered! It’s nice to know someone cares and will explain everything until I understand it, thank you Juan….
Billie Glanzer
3 weeks ago
I generally do not do more than one review per company but, I have to say, Tanner just came out to fix a small issue, he was fantastic, I love this company!!!
Arthur Sherrod
3 weeks ago
I would like to say at This time Juan Valdez is an excellent employee of Moss heating and air conditioning company. Juan Valdez came out and completed the inspection in a timely manner and was very professional. Thank you, Moss Mechanical for having-good employees. Today’s date 01/09/2025
I would like to take this time and say thanks to Moss Mechanical Company that showed professionalism, good attitude and a spirit of commitment about them. They put a complete HVAC (heating and air-conditioning )system in my home. It’s not everyday that all the workers starting with the salesperson showed they were working as a team and with integrity.
Thanks again Moss Mechanical,
Arthur Sherrod
Today (6/23/2025) Moss Heating & Cooling came out for my every 6 months system inspection . Technician, Sharjeel Khan was an excellent representative for the company did his job and informed me of his findings and gave me a copy.
Today, I just had a question and needed some information and Michael Nash of Moss heating and cooling was there as a representative to meet the need and responded accordingly to meet the needs of Moss heating and cooling customers. Thanks, Michael Nash.
Thanks again Moss Heating & Cooling for taking care of my HVAC system once again and thanks for sending Sharjeel Khan,again excellent service. Thanks
Dave Owens
3 weeks ago
The technician was very professional and explained several options that would be to our advantage..
Get Excellent Service today. Get Moss.
Don’t settle for less when it comes to your home’s comfort. Choose Moss Heating & Cooling for service that’s fast, friendly, and built to last.