About Us

Our Mission

Providing homeowners with peace-of-mind

Your home should be the place you feel most comfortable, and Moss Heating & Cooling is here to make sure it stays that way. We provide dependable HVAC solutions that deliver lasting performance, backed by expert care and transparent service every step of the way. No guesswork, no stress—just peace of mind.

We believe in proactive solutions that keep your system running smoothly all year long. Trust Moss to protect your comfort with every visit.

We Are Different

It starts with how we hire our people.

We Are Skilled

Anyone who wants to be part of our team must be extremely good at the technical work of home climate. There’s a confidence you will feel when a technician shows you what must be done to get it right. We are committed to giving that to you.

We Are Authentic

Our team will be transparent with you about the cause-effect relationship between acting now and waiting for later, even if that delays our ability to do business with you right now. What matters most is what’s right for you, not revenue.

We Are Innovative

Our technicians deliberate ways to accomplish the best long-term results and peace of mind experience. Checking boxes as a vendor costs you more in the long run. We know because we are called in to fix competitors’ work regularly.

We Are Dedicated

The people at Moss are extremely committed to your comfort experience through the solutions of heating and cooling. It’s not just a job. It’s a life calling to them, and it changes how they behave.
Quite simply, Moss brings value every time, and we are hopeful when the time is right, we’ll become partners in your home climate comfort.

Meet Our Leadership

Kelly Roberts

Chief Executive Officer

Graye Roberts

Chief Operating Officer

Garrett Moss

President

Alexis Hansen

VP of Human Resources
We Communicate With Intention.
We Strive For Constant Growth.
We are Trustworthy, Friendly, Honest, & Dependable.

We Value Our People

We’re always looking for great people to join the Moss family. We’re a dedicated team with a strong work ethic and a willingness to keep learning.

Reach Out To Us

Have questions or need to schedule service? Our friendly team is here to help with quick answers and dependable support. We’re just a call or click away—reach out anytime!
WE’RE READY – Available 24/7 For Your Peace Of Mind

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Hear from our Satisfied Customers

Why Homeowners Love Moss
Jeniffer Mendez
19 hours ago
This company was accommodating to my time restrictions. The service man was professional on time very helpful and absolutely trustworthy. I was overly impressed. In fact another Homeowner in the condominium complex asked me for his name and number they were so impressed with his professionalism..
Alexis A
2 days ago
This company has excellent customer service and I would recommend them to anyone looking for service with their HVAC system. All of the individuals that I dealt with from the salesperson down to the actual individuals that installed the unit were very knowledgeable and made sure as a customer I knew how to manage the new HVAC system and were readily available to answer all questions.
Joshua Grundt
4 days ago
Our old HVAC unit died unexpectedly one morning, and the Moss team had a technician out the same day. They explained our repair options but were very clear that it would only be a short-term fix. The next day, Cris came out to walk us through replacement options. He was thorough in assessing our home’s needs and presented several choices, not only recommending a system that fit our house but also suggesting ductwork improvements to maximize efficiency. The 60-month 0% financing option was a huge help, given the unexpected expense. Within two days, Moss had a crew at our home. They arrived promptly at 7:30 a.m. and worked until 6 p.m., completing the full installation in one day. Throughout the process, the crew was courteous, professional, and mindful about minimizing any mess. Our new system has made a world of difference in the comfort and efficiency of our older home. We couldn’t be happier with the service from Moss!
Judith Caudle
6 days ago
Fast and dependable service with professional personnel
Todd Hauge
1 week ago
Our install of a new heat pump, duct replacement and several tweaks to make our home more comfortable and air cleaner was just completed and this is the surest 5 star review I could do. The front end experience with Robert was consultative and resulted in a package that maximized value, accomplishing all our objectives. The install team of Miguel and Reynaldo was absolutely the A team. They arrived on time for install completely prepared and worked diligently as a seamless team, inside/outside, up/down. HIGHLY respectful, timely, competent. I got to be around for the entire install and could see the care and expertise in everything they did. We solved multiple issues that the prior system had at a fair price and I can already tell the house is more comfortable than it has ever been.
Robbie Dunn
1 week ago
Moss Heating & Cooling had came out to do an inspection of our heating and cooling unit. Tanner did a great job going through everything and explaining everything he was doing. I definitely like to thank him for his professionalism and knowledge of what he was doing and explaining everything he did. I definitely would like to have him over here when we need to have services done in the future.
Warren Dellinger
1 week ago
Exceptional! Knowledgeable! Enjoyed working with Juan very much.
Jeff Bennett
1 week ago
On time and good service.
Roger Randals
1 week ago
Great, fast, very professional service. We would highly recommend Moss Air!!
Lillie C
1 week ago
I would like to thank Chris my saleperson for not only being very detail about the changes to the HVAC system and taking pictures showing issues with old duct system. I got a great price on the new HVAC unit. My technician team Chris, Miguel and Rolando came in working...They were very professional and made sure no damage was done to the inside oor outside of the house or yard. After put in the unit I was shown how to change out the filter and work the new thermostat...I would recommend Moss Heating and Cooling. to my friends and family.. Thanks for a job well done...Thank you for making my experience a good one from the beginning to the end.
Catherine Sharpe
1 week ago
Moss is always quick with communication and very knowledgeable and helpful. Highly recommend!
Lillie C
2 weeks ago
I would like to thank Chris my saleperson for not only being very detail about the changes to the HVAC system and taking pictures showing issues with old duct system. I got a great price on the new HVAC unit. My technician team Chris, Miguel and Rolando came in working...They were very professional and made sure no damage was done to the inside oor outside of the house or yard. After put in the unit I was shown how to change out the filter and work the new thermostat...I would recommend Moss Heating and Cooling. to my friends and family.. Thanks for a job well...Thank you for making my experience a good one from the beginning to the end.
Michael Ansolabehere
2 weeks ago
Great service and friendly technicians. Work was done quickly and follow up was excellent.
stephanie
2 weeks ago
Arturo was amazing. He was thorough and did very well to explain everything to me. He was able to quickly find solutions to problems. He made recommendations for certain things that may need to be done, but was not pushy about them. I’m very satisfied with the service in this company and I will be calling them back if I ever need anything
Christiana Matheus
2 weeks ago
Bobby and his guys did a fantastic job in replacing my complete HVAC systems. I received a text before arriving and once arrived always on time they were very kind and respectful. Bobby and all the guys patiently explained what the job would cover, how much, and how long it would take, everything that I need to hear. They were the true of their words. Moss price was also better than the other three other quotes. I love my AC
Pat Jenkins
2 weeks ago
Tanner was great! Very professional! He took the time to explain everything and what the maintenance plan covered. Count me in as a member!
Dee Nicholson
2 weeks ago
Juan was fantastic - found the problem quickly and solved the issue!!! I love this company!!!
Dennis Shipman
2 weeks ago
Great experience. Needed a duct work do-over for better air flow. So far the results are mazing. Thank you.

    Get Excellent Service today. Get Moss.

    Don’t settle for less when it comes to your home’s comfort. Choose Moss Heating & Cooling for service that’s fast, friendly, and built to last.