A Home Comfort Membership That Puts You First

Join Coco’s Comfort Club, Moss’s home comfort membership for heating, cooling, and plumbing, starting at $15/month. Members get priority scheduling, 10% off service and repair work, and no after-hours charges, plus two HVAC system checks a year and an annual plumbing evaluation to help you spot potential issues before they turn into unexpected surprises. Welcome to the Pack!

Pack Perks: What Members Get

STARTING AT $15/month

10% Off Service and Repairs

Members save on every repair and service call, all year long.

Priority Scheduling

You're Top Dog around here. Members move to the front of the line when something goes wrong.

No After-Hours Charges

Problems don't keep business hours, and neither do we. Members never pay an after-hours charge.

2 HVAC System Checks Per Year

A Moss tech inspects your heating and cooling system and gives you an itemized list of anything that needs attention soon, so you can plan for it instead of being surprised by it.

1 Plumbing Evaluation Per Year

We'll sniff out small plumbing problems before they become big ones.

What's Included In Your Coco's Comfort Club Checks

HVAC System Check (twice a year)

Twice a year, a Moss technician examines your heating and cooling system from top to bottom. You get an itemized report of what we found: what’s in good shape, what to keep an eye on, and anything that may need attention soon. No guesswork, and no surprise breakdowns.

Your Multi-Point Inspection Covers

  • Your System's Profile

    4 checkpoints

    • Indoor and outdoor equipment make, model, serial number and age
    • Thermostat type
    • Refrigerant type and system size
    • Filter size and type
  • Indoor Equipment

    7 checkpoints

    • Cabinet and insulation condition
    • Evaporator coil condition
    • Blower wheel condition and blower motor amperage
    • Electrical components and wiring
    • Condensate drain connections, trap and vent
    • Drain pan condition
    • Float switch (the safety switch that shuts your system off before a drain backup causes water damage)
  • Airflow

    6 checkpoints

    • Filter condition
    • Visible ductwork and air distribution
    • Supply and return temperatures (temperature split)
    • Indoor humidity
    • Static pressure (how hard your system works to move air)
    • Zoning controls and dampers, if you have them
  • Outdoor Equipment

    6 checkpoints

    • Condenser coil condition
    • Outdoor fan and compressor operation
    • Electrical components, wiring and disconnect
    • Capacitor rating vs. measured value
    • Electrical operating readings
    • Refrigerant lines, insulation and supports
  • Performance and Controls

    5 checkpoints

    • Thermostat accuracy and settings
    • System response when it's called to cool
    • Staging or capacity response, if applicable
    • Low-voltage readings
    • Refrigerant pressures, superheat and subcooling
Every check ends with your itemized report, so you know exactly where your system stands.

Plumbing Evaluation (once a year)

Your Annual Plumbing Evaluation Covers

  • Main water shut-off location and accessibility
  • Water pressure and system performance
  • Water quality and treatment equipment
  • Water heater condition and operation
  • Visible plumbing fixtures and connections
  • Drainage system performance
  • Leak and moisture concerns
  • Plumbing safety and code-related concerns
  • Opportunities to improve comfort, efficiency and reliability
  • Water testing to identify potential quality concerns
For Business Owners

Commercial Memberships

When your HVAC or plumbing goes down, so does your business. Moss builds commercial memberships around your building, your equipment and your schedule, with regular system checks and member perks that keep downtime to a minimum. Every business is different, so every plan is custom.

Coco's House Rules: Membership FAQs

Have another question?

Feel free to contact us and we can assist you with your request.

Sign Up Today

Becoming a member of Coco’s Comfort Club is quick and easy, and your perks start working for your home right away. From priority scheduling to year-round savings, the Pack has your back. Fill out the form below to get started – your future self will thank you.
Comfort You Can Count On – Available 24/7 For Your Peace Of Mind

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Welcome to The Pack

Don't wait for a breakdown to find out what your system needs. Join Coco's Comfort Club today and get Top Dog treatment all year long.