4.9 Google Rating
SMS/CALL TERMS AND CONDITIONS
CONSENT:
By providing your phone number and opting in, you provide express written consent to receive recurring automated calls and text messages from Moss Heating, Cooling & Plumbing at the number provided, using an automatic dialing system.
MESSAGE TYPES:
- Appointment reminders and confirmations
- Service updates and scheduling
- Follow-up communications
MESSAGE FREQUENCY:
Message frequency varies based on your appointments and service needs. Expect 2-3 messages per month.
RATES:
Message and data rates may apply. Contact your carrier for details.
OPT-OUT:
Reply STOP to any message to unsubscribe. You will receive one confirmation message. No further messages will be sent.
HELP:
Reply HELP for assistance or call 972-465-9966.
IMPORTANT:
Consent is NOT required to purchase our services. You may book appointments without opting in to SMS.
Carriers are not liable for delayed or undelivered messages.
100% Satisfaction Guarantee
Your satisfaction matters to us. If you're not completely satisfied with the service we provide, just let us know. We'll listen to your concerns and work with you to make things right.
Our 100% Satisfaction Guarantee covers the quality of our workmanship and the services we perform. If a problem related to our workmanship arises, we'll make every reasonable effort to correct it.
Please note: This guarantee does not cover issues caused by normal wear and tear, misuse, lack of maintenance, pre-existing conditions, manufacturer defects, or work performed or modified by another company. Additional terms and exclusions may apply.
Hear from our Satisfied Customers
Why Homeowners Love Moss
Ken Kotch
2 days ago
Dustin was an exceptional tech. He spent the time necessary to fix our HVAC issue. Very friendly and very transparent about every step of the process. I couldn’t be more pleased with the professional service I received from Moss and Dustin today.
Jan Denton
2 days ago
Miguel and Rolando were right on time. Got to work replacing the furnace and AC unit. Miguel kept me informed of the progress. Very friendly and professional. Completed the job in record time. Helped me set up the new thermostat, cleaned up everything and was out all in about five hours. Couldn’t be happier with these guys!!
Christian Hackler
2 days ago
Dustin did a great job on the air balance and found that my fan speed was set to low.
GDS K S
3 days ago
Experienced knowledgeable Guy - Dustin knows what he’s doing. Great service
Jacob Philemon
3 days ago
The Technician Javier who came today for the service did an outstanding job. He was very friendly, helpful and knowledgeable. We’re really appreciative of his kindness.
Kristy Alleman
3 days ago
Nathan was fast and friendly. He explained to me the problem with my unit and was repaired in about 10 minutes.
Glen Noronha
3 days ago
Carson did a great job adjusting the air flow in our home and calibrating the thermostat while also explaining the process in detail.
Annette Dwyer
4 days ago
The technician was very knowledgeable and friendly. He explained what he was doing and how things were affected.
Antoun Aziz
4 days ago
Carson was wonderful. I really appreciate how professional and thorough he was.
Kristofer Sanders
4 days ago
Moss has done a great job maintaining our HVAC system and standing behind their warranty work. We recently had them out to our new build to rebalance the system for more even airflow throughout the house. Their technicians are consistently well trained, courteous, and professional. Carson helped us on this visit and provided excellent service. We really appreciate the care and attention the Moss team gives their customers.
Jerry Matthews
4 days ago
The Moss team did a SUPERB job - professional, expertise, efficient, above and beyond, caring, and performed the project as if it were there own. In short, they are sincere and do within their ability to sustain and extend they life of HVAC systems they service. Today, "Ethan" performed this service and did a superb job!
Praveen Thiagarajan
4 days ago
Moss heating and cooling associates were very professional and scheduled quickly for the winter heating unit prep/ servicing. Dustin Smith came on time and was thorough with his work. He set the fan speeds to optimal for crisp uniform distribution. He serviced the furnaces to get it to work fine for winter…… one happy customer!
Andrew Freeman
5 days ago
Javier was great. Our issue was with a condensate line. He diagnosed the issues, explained it clearly, and then gave options for repair.
Arslan Ali
6 days ago
Carson provided service
John Dugan
6 days ago
Very detailed technician with very good knowledge
Of my issue would highly recommend
Of my issue would highly recommend
Get Excellent Service today. Get Moss.
Don’t settle for less when it comes to your home’s comfort. Choose Moss Heating, Cooling & Plumbing for service that’s fast, friendly, and built to last.
Backed by our 100% Client Satisfaction Guarantee
