SMS/CALL TERMS AND CONDITIONS

CONSENT:
By providing your phone number and opting in, you provide express written consent to receive recurring automated calls and text messages from Moss Heating, Cooling & Plumbing at the number provided, using an automatic dialing system.
MESSAGE TYPES:
  • Appointment reminders and confirmations
  • Service updates and scheduling
  • Follow-up communications
MESSAGE FREQUENCY:
Message frequency varies based on your appointments and service needs. Expect 2-3 messages per month.
RATES:
Message and data rates may apply. Contact your carrier for details.
OPT-OUT:
Reply STOP to any message to unsubscribe. You will receive one confirmation message. No further messages will be sent.
HELP:
Reply HELP for assistance or call 972-465-9966.
IMPORTANT:
Consent is NOT required to purchase our services. You may book appointments without opting in to SMS.
Carriers are not liable for delayed or undelivered messages.

100% Satisfaction Guarantee

Your satisfaction matters to us. If you're not completely satisfied with the service we provide, just let us know. We'll listen to your concerns and work with you to make things right.

Our 100% Satisfaction Guarantee covers the quality of our workmanship and the services we perform. If a problem related to our workmanship arises, we'll make every reasonable effort to correct it.

Please note: This guarantee does not cover issues caused by normal wear and tear, misuse, lack of maintenance, pre-existing conditions, manufacturer defects, or work performed or modified by another company. Additional terms and exclusions may apply.

Hear from our Satisfied Customers

Why Homeowners Love Moss
Brian Newman
2 days ago
The entire team at Moss were great to deal with! Shout out to Nathen, Janet and Josh for their professionalism and communication.
Google Logo
Harit Shah
2 days ago
Carson did an amazing job going over the things that he looked into and also was kind enough to walk through the reason behind the uneven flow of air
Google Logo
Judi Conger
2 days ago
Christian was wonderful!!
Google Logo
David J Lee
4 days ago
Carson came out to do a balancing on our HVAC system as part of our 11 month inspection. He was very knowledgeable, professional, and ensure he addressed any/all our concerns. Excellent service and highly recommend!
Google Logo
Khaled Abdulhamid
4 days ago
Cristian Carrizales Was amazing so friendly and very helpful he explained everything and gave also great advice I appreciate it. Thank you for incredible service!
Google Logo
Nanzi C
5 days ago
Jorge was very professional.
Google Logo
Abel Misrak
5 days ago
Great experience with Moss Heating, Cooling & Plumbing! The technician was very nice, honest, and professional. He took his time to check everything and explained things clearly. I really appreciate his honesty and the excellent service. I would definitely recommend them!
Google Logo
Shelbi Porter
5 days ago
Friendly helpful and informative
Google Logo
Clay McCorkle
5 days ago
Ethan was very thorough and knowledgeable about my system. Excellent customer service!
Google Logo
Kathie Old
5 days ago
Excellent service!! Fast and prompt. Christian came and took care of our needs on our new HVAC and made us so much better. Friendly guy, will definitely use them again!
Google Logo
Kathryn Logan
5 days ago
We have been using veterans/moss heating and air conditioning for 15 years. They’ve always supplied great service at a fair price. Today was no exception. Javier did a great job.
Google Logo
Tiffaney Johnson
6 days ago
My unit had some blown fuses and Ethan came through and took care of everything and confirmed it wasn't the blower.
He even stayed longer after the system was turned back on. Glad I paid for the extended warranty.
Google Logo
Kaili Terry
6 days ago
Cristian C. was wonderful, answered all queations and connected thermostat to wifi.
Google Logo
Phil Educate
1 week ago
Steve Moss is a good man. I had an urgent matter with my furnace. He was tied up in a meeting when I called but he promptly returned the call when I left a message. He then made it a priority to come out to house the same morning I called, fixed the problem in a jiffy for a fair price and was thoroughly courteous and professional all the way through. Top notch !
Google Logo
Kristin Hidalgo
1 week ago
Ethan did a great job, helping our hvac system to run better.
Google Logo
Raelynn Sodders
1 week ago
Dustin and Carson came out to fix our furnace. Dustin was able to pinpoint what was wrong and came back 2 days later with new parts and got it up and running! Highly recommend them!
Google Logo
Amy Lynch
1 week ago
Ethan provided excellent service from start to finish! The technician was professional, courteous, and knowledgeable. He took the time to thoroughly check the HVAC thermostat, explain everything clearly, and make sure it was operating properly. I appreciated his attention to detail, punctuality, and willingness to answer my questions. It’s refreshing to receive such great customer service. Highly recommend!
Google Logo
Bharath Ashok
1 week ago
Carson did an excellent job with our HVAC air balancing. He was very friendly, polite, and professional. He took the time to understand the issue, explained everything clearly, and made sure all our questions were answered.
Google Logo

    Get Excellent Service today. Get Moss.

    Don’t settle for less when it comes to your home’s comfort. Choose Moss Heating, Cooling & Plumbing for service that’s fast, friendly, and built to last.

    Backed by our 100% Client Satisfaction Guarantee