SMS/CALL TERMS AND CONDITIONS

CONSENT:
By providing your phone number and opting in, you provide express written consent to receive recurring automated calls and text messages from Moss Heating, Cooling & Plumbing at the number provided, using an automatic dialing system.
MESSAGE TYPES:
  • Appointment reminders and confirmations
  • Service updates and scheduling
  • Follow-up communications
MESSAGE FREQUENCY:
Message frequency varies based on your appointments and service needs. Expect 2-3 messages per month.
RATES:
Message and data rates may apply. Contact your carrier for details.
OPT-OUT:
Reply STOP to any message to unsubscribe. You will receive one confirmation message. No further messages will be sent.
HELP:
Reply HELP for assistance or call 972-465-9966.
IMPORTANT:
Consent is NOT required to purchase our services. You may book appointments without opting in to SMS.
Carriers are not liable for delayed or undelivered messages.

100% Satisfaction Guarantee

Your satisfaction matters to us. If you're not completely satisfied with the service we provide, just let us know. We'll listen to your concerns and work with you to make things right.

Our 100% Satisfaction Guarantee covers the quality of our workmanship and the services we perform. If a problem related to our workmanship arises, we'll make every reasonable effort to correct it.

Please note: This guarantee does not cover issues caused by normal wear and tear, misuse, lack of maintenance, pre-existing conditions, manufacturer defects, or work performed or modified by another company. Additional terms and exclusions may apply.

Hear from our Satisfied Customers

Why Homeowners Love Moss
Cory Pope
2 days ago
Ethan had two units up and running within 20 minutes. Beyond please thanks so much Moss utilities.
Ahmad Raza
2 days ago
Excellent service from the Moss Heating and Cooling team! They installed new AC units in my home today and did a fantastic job.
The crew was professional, punctual, and efficient, making the entire process smooth and hassle-free.
Highly recommend Moss Heating and Cooling for their outstanding workmanship and great customer service! *****
Emily White
2 days ago
Grant and Carson came to the house today and did an exceptional job! They explained static pressure and balancing to me. Never got annoyed with my questions and best of all fixed our problems! They took their time going room to room to ensure we were getting proper air flow and cooling. Highly recommend.
Cristy Bingham
2 days ago
Jorge González, showed up on time was patient explained everything well answered all my questions was very polite. Overall, very satisfied as always, definitely would recommend you guys to anybody with the AC issues.
HJ Rose
2 days ago
Quick, excellent warranty service to replace a failing compressor.
Michael Woodruff
2 days ago
Ethan was punctual and got my drain line cleaned fast.
Anand Palkhiwala
2 days ago
Excellent work by Carlson
Raymond Jones
3 days ago
Technician very courteous and knowledgeable
Rose Powell
3 days ago
Ethan was great at explaining details to me. He took his time and gave me honest opinions/facts.
orlando freeman
5 days ago
I was very impressed with Dustin Smith from Moss Heating and Cooling. The technician arrived on time, was courteous and clearly knowledgeable, which gave me confidence in the air conditioning service. Their professionalism, trustworthiness and overall courtesy made the experience easy, and I look forward to calling them for my next HVAC repair.
Aaron Travis
5 days ago
Dustin was great - explained what was going on and found a simple solution instead of costly repairs. The Moss team is excellent and I highly recommend the service package with them
Kendra Forbes
5 days ago
Christian was very professional, courteous and efficient. He explained the maintenance process thoroughly, what to expect, and afforded me the opportunity to ask questions and voice concerns. I am pleased with the service and products that Moss Heating and Cooling provide. The staff and team have been consistent with communication and professional service.
Cristina
6 days ago
Great service. From the initial contact to the install.
Carmen Cochran
6 days ago
Nathan at Moss Heating and Cooling was great. He arrived within 2 hours of my call. I will call them again when I need service.
Phillip
6 days ago
Christian I did an excellent job and took care of my needs. He provided me with all my alternatives for the repair which helped me make my decision.
Sarav K
6 days ago
Carson was highly professional in doing the HVAC unit inspection today. He provided excellent insights about the system . Thank you, Carson!
Mike Greenough
1 week ago
Very thorough and efficient

    Get Excellent Service today. Get Moss.

    Don’t settle for less when it comes to your home’s comfort. Choose Moss Heating, Cooling & Plumbing for service that’s fast, friendly, and built to last.

    Backed by our 100% Client Satisfaction Guarantee