SMS/CALL TERMS AND CONDITIONS

CONSENT:
By providing your phone number and opting in, you provide express written consent to receive recurring automated calls and text messages from Moss Heating, Cooling & Plumbing at the number provided, using an automatic dialing system.
MESSAGE TYPES:
  • Appointment reminders and confirmations
  • Service updates and scheduling
  • Follow-up communications
MESSAGE FREQUENCY:
Message frequency varies based on your appointments and service needs. Expect 2-3 messages per month.
RATES:
Message and data rates may apply. Contact your carrier for details.
OPT-OUT:
Reply STOP to any message to unsubscribe. You will receive one confirmation message. No further messages will be sent.
HELP:
Reply HELP for assistance or call 972-465-9966.
IMPORTANT:
Consent is NOT required to purchase our services. You may book appointments without opting in to SMS.
Carriers are not liable for delayed or undelivered messages.

100% Satisfaction Guarantee

Your satisfaction matters to us. If you're not completely satisfied with the service we provide, just let us know. We'll listen to your concerns and work with you to make things right.

Our 100% Satisfaction Guarantee covers the quality of our workmanship and the services we perform. If a problem related to our workmanship arises, we'll make every reasonable effort to correct it.

Please note: This guarantee does not cover issues caused by normal wear and tear, misuse, lack of maintenance, pre-existing conditions, manufacturer defects, or work performed or modified by another company. Additional terms and exclusions may apply.

Hear from our Satisfied Customers

Why Homeowners Love Moss
Neal Doherty
2 days ago
I’ve owned primary residences and investment Properties for 15 years. Moss is one of the best HVAC companies I’ve come across. They are thorough, professional, and able to communicate effectively. They looked to solve the problem first and foremost, and their pricing was reasonable. I fully recommend this establishment for all your HVAC and Plumbing needs.
Vikram Ghai
2 days ago
Just ask for Nathan. I had Moss Heating and Cooling come out for an air conditioning service and was impressed by their reliability and honesty. Nathan arrived exactly on time, was very professional, and answered all my questions promptly. Their responsiveness and punctuality made the whole experience easy and stress‑free. I would definitely recommend this AC contractor for anyone who wants dependable service.
albert newhouse
4 days ago
Javier is very professional and knowledgeable. He explained to us what we need to do for our unit.
Madhusudhan Karnati
4 days ago
They did awesome! work reviewing every detail on heating system and few suggestions on the cooling system.
Michael Rich
4 days ago
Miguel and his team provided excellent workmanship for my full replacement and new duct work. Jeff quoted a reasonable price for the product and installation took started on time and they completed the work around 3 PM.
Roger Randals
4 days ago
Great, fast, very professional service. We would highly recommend Moss Air!!
Brandi Perry
4 days ago
Carson provided excellent service, was very knowledgeable and explained exactly what was done and/or needs to be done. Highly recommend!!
tofamilia36
4 days ago
Ethan very knowledgeable!
Rob Kincaid
5 days ago
Great customer service! Great product! Highest recommendation. AFTER 2 YRS - Overall I am happy with unit. Have had a couple of issues, tricky ones, but Moss never gives up. They have been generous in their interpretation of the warrentee policy. Their techs are friendly and create a good knowledge base for Moss. Will continue my relationship with MOSS.
Robert Kosuda
5 days ago
Tech Javier provided excellent service for winter tuneup of my system. Prompt and punctual arrival, Professional and efficient service from the HVAC technicians, Fair and transparent pricing. Moss Heating & Cooling was quick, courteous and got the job done right the first time. I would definitely call them again for any AC Contractor needs.
Syn C
5 days ago
Ethan was extremely kind, knowledgeable, and professional. He was thorough in ensuring that my system was working properly and took the time to explain everything in a way that was easy for me to understand. The service was outstanding, and I truly appreciate his attention to detail and dedication to providing such a wonderful customer experience!
Prafful Mohan
5 days ago
Carson has done great job in inspecting my home HVAC
Alejandro Unda
6 days ago
Javier was very detail oriented and very polite. He explained well what was needed to do and made the correct recommendations.
Ben Derryberry
1 week ago
Javier was excellent in troubleshooting our unit and found the problem quickly. He even helped with setting up the system level again to maximize its performance!
John Brister
1 week ago
Grant and Carson did an outstanding job!!!
Brandon Voss
1 week ago
Dustin was fantastic and did a great job.
Pat Jenkins
1 week ago
Cristian was very professional and answered all of my questions. Thanks Moss for your aervice!

    Get Excellent Service today. Get Moss.

    Don’t settle for less when it comes to your home’s comfort. Choose Moss Heating, Cooling & Plumbing for service that’s fast, friendly, and built to last.

    Backed by our 100% Client Satisfaction Guarantee