SMS/CALL TERMS AND CONDITIONS

CONSENT:
By providing your phone number and opting in, you provide express written consent to receive recurring automated calls and text messages from Moss Heating, Cooling & Plumbing at the number provided, using an automatic dialing system.
MESSAGE TYPES:
  • Appointment reminders and confirmations
  • Service updates and scheduling
  • Follow-up communications
MESSAGE FREQUENCY:
Message frequency varies based on your appointments and service needs. Expect 2-3 messages per month.
RATES:
Message and data rates may apply. Contact your carrier for details.
OPT-OUT:
Reply STOP to any message to unsubscribe. You will receive one confirmation message. No further messages will be sent.
HELP:
Reply HELP for assistance or call 972-465-9966.
IMPORTANT:
Consent is NOT required to purchase our services. You may book appointments without opting in to SMS.
Carriers are not liable for delayed or undelivered messages.

100% Satisfaction Guarantee

Your satisfaction matters to us. If you're not completely satisfied with the service we provide, just let us know. We'll listen to your concerns and work with you to make things right.

Our 100% Satisfaction Guarantee covers the quality of our workmanship and the services we perform. If a problem related to our workmanship arises, we'll make every reasonable effort to correct it.

Please note: This guarantee does not cover issues caused by normal wear and tear, misuse, lack of maintenance, pre-existing conditions, manufacturer defects, or work performed or modified by another company. Additional terms and exclusions may apply.

Hear from our Satisfied Customers

Why Homeowners Love Moss
Kristin Hidalgo
2 days ago
Ethan did a great job, helping our hvac system to run better.
Raelynn Sodders
2 days ago
Dustin and Carson came out to fix our furnace. Dustin was able to pinpoint what was wrong and came back 2 days later with new parts and got it up and running! Highly recommend them!
Amy Lynch
2 days ago
Ethan provided excellent service from start to finish! The technician was professional, courteous, and knowledgeable. He took the time to thoroughly check the HVAC thermostat, explain everything clearly, and make sure it was operating properly. I appreciated his attention to detail, punctuality, and willingness to answer my questions. It’s refreshing to receive such great customer service. Highly recommend!
Bharath Ashok
2 days ago
Carson did an excellent job with our HVAC air balancing. He was very friendly, polite, and professional. He took the time to understand the issue, explained everything clearly, and made sure all our questions were answered.
S. D. W
3 days ago
I want to thank all the team at Moss HVAC for the excellent work. Everyone preformed above and beyond, was professional, on time, courteous and keep me informed throughout process of replacing my old unit. They also made sure to protect my floors and did a great clean up afterwards.
John Cantrell
3 days ago
Assed our home and the issue …figured it out quickly and provided excellent service doing so.
Rak N.
3 days ago
Ethan D. is polite, professional, and very knowledgeable
Moony J
3 days ago
Absolutely brilliant! Super communicative, punctual, and knowledgeable about what they do!
Carson was very kind and solved the problem right away~ I could feel the difference even before he left, and I’m loving it!
Thanks y’all!
Ricky Rios
4 days ago
Christian Carizales was friendly and easy to work with. He was very careful and clean. He also took care of some duck issues that he noticed from the initial install.
Jeanine Houle
4 days ago
Javier is extremely professional and thorough. His super power is his ability to explain the intricacies and nuances involved in HVAC science!
Ahmed Salman Qadir
4 days ago
Carson was awesome, extremely thorough, and answered all the questions that we had along with taking care of our HVAC units
Mark Hunt
5 days ago
Moss Heating & Cooling technician Tanner came to our home to provide us with a second opinion on recommended repairs that another company we had used for several years strongly recommended we needed. Tanner looked at the AC units and actually showed me the parts and explained why in his experience that those repairs were not necessary. Based on this very positive experience I had with Moss Heating & Cooling, I will be signing up for their annual service plan.
Kimberly Darby
5 days ago
Carson York was very very knowledgeable, professional, and personable! They guys intelligent and present really well!!! He educated us on our systems and how to operate each during different seasons and their functions! It was a lot of info but he structured the info in a format easy to be understood!!! I highly recommend using this company; ask for Carson!!!
Roger Randals
5 days ago
Nathan did a great job. Very fast service!
mark rebro
5 days ago
Richard was on time, professional, thorough and kept our house clean as well. Highly recommended!
Pat McCabe
6 days ago
Javier was very professional, courteous and thorough.
Neal Doherty
1 week ago
I’ve owned primary residences and investment Properties for 15 years. Moss is one of the best HVAC companies I’ve come across. They are thorough, professional, and able to communicate effectively. They looked to solve the problem first and foremost, and their pricing was reasonable. I fully recommend this establishment for all your HVAC and Plumbing needs.

    Get Excellent Service today. Get Moss.

    Don’t settle for less when it comes to your home’s comfort. Choose Moss Heating, Cooling & Plumbing for service that’s fast, friendly, and built to last.

    Backed by our 100% Client Satisfaction Guarantee