4.9 Google Rating
SMS/CALL TERMS AND CONDITIONS
CONSENT:
By providing your phone number and opting in, you provide express written consent to receive recurring automated calls and text messages from Moss Heating, Cooling & Plumbing at the number provided, using an automatic dialing system.
MESSAGE TYPES:
- Appointment reminders and confirmations
- Service updates and scheduling
- Follow-up communications
MESSAGE FREQUENCY:
Message frequency varies based on your appointments and service needs. Expect 2-3 messages per month.
RATES:
Message and data rates may apply. Contact your carrier for details.
OPT-OUT:
Reply STOP to any message to unsubscribe. You will receive one confirmation message. No further messages will be sent.
HELP:
Reply HELP for assistance or call 972-465-9966.
IMPORTANT:
Consent is NOT required to purchase our services. You may book appointments without opting in to SMS.
Carriers are not liable for delayed or undelivered messages.
100% Satisfaction Guarantee
Your satisfaction matters to us. If you're not completely satisfied with the service we provide, just let us know. We'll listen to your concerns and work with you to make things right.
Our 100% Satisfaction Guarantee covers the quality of our workmanship and the services we perform. If a problem related to our workmanship arises, we'll make every reasonable effort to correct it.
Please note: This guarantee does not cover issues caused by normal wear and tear, misuse, lack of maintenance, pre-existing conditions, manufacturer defects, or work performed or modified by another company. Additional terms and exclusions may apply.
Hear from our Satisfied Customers
Why Homeowners Love Moss
Ben Derryberry
1 day ago
Javier was excellent in troubleshooting our unit and found the problem quickly. He even helped with setting up the system level again to maximize its performance!
John Brister
2 days ago
Grant and Carson did an outstanding job!!!
Brandon Voss
2 days ago
Dustin was fantastic and did a great job.
Pat Jenkins
2 days ago
Cristian was very professional and answered all of my questions. Thanks Moss for your aervice!
Sean Daly
2 days ago
Dustin was amazing!!! Service expert for sure!! Thank you!!
Bouzoubaa Youssef
2 days ago
Carson was very great , best service ever had
Ron Waters
2 days ago
Christian did an excellent job, explained things very well, showed up on time and worked efficiently! Overall a good experience!
orlando freeman
3 days ago
I was very impressed with Carson York from Moss Heating and Cooling. The technician arrived on time, was courteous and clearly knowledgeable, which gave me confidence in the air conditioning service. Their professionalism, trustworthiness and overall courtesy made the experience easy, and I look forward to calling them for my next HVAC repair.
Michael Hurrell
3 days ago
Moss Mechanical is a great A/C company. Javier was polite and very knowledgeable. They put in 2 new units for me a few years back. They always take their time to do everything right with a thorough checkup. Thank you.
Ye jin Kim
3 days ago
He was very kind and did a great job fixing the issues we had.
Allison Steen
3 days ago
I am very pleased. From the scheduling to the flexibility to the customer service of both the call center and Carson, A+! Carson is very professional and knowledgeable and kind. He ensured to put his shoe covers on and explained thoroughly what he was doing. He was able to diagnosis the issue and found a part left came back and fixed the ac! Very appreciative!
Aundi G
4 days ago
I had the privilege of having Cristian come out to my home to do a quick preventative maintenance check on my furnace, as we are preparing for the cooler weather, since I just moved into my home in June.
Cristian was prompt, very professional and polite, a real gentleman.
I have no problem recommending him to anyone needing HVAC service!
Cristian was prompt, very professional and polite, a real gentleman.
I have no problem recommending him to anyone needing HVAC service!
MICHELLE WILEY
4 days ago
He explained everything where I could understand. Very professional. I will request Sharjeel every time I need services from Mossy .
S McLeod
5 days ago
Had a great first experience with Moss Heating and Cooling. The Christian showed up right on time, was friendly, and did a thorough job. He was honest about the inspection and offered some things to look out for. He clearly knows his stuff, and took the time to explain everything to me. Highly recommend for any heating contractor or HVAC service needs.
Camara Johnson
5 days ago
Javier was so helpful. Helped to explain why our air wasn’t running as cool and helped get our new unit back and running well! Thanks.
Joan Scott
6 days ago
Great job Christian Carrizales!
Wonderful service, wonderful man!
Wonderful service, wonderful man!
Get Excellent Service today. Get Moss.
Don’t settle for less when it comes to your home’s comfort. Choose Moss Heating, Cooling & Plumbing for service that’s fast, friendly, and built to last.
Backed by our 100% Client Satisfaction Guarantee
