Reviews

I was really impressed with the professionalism of Moss Heating & Cooling. The technician arrived on time, was courteous, and clearly explained everything. Their AC Contractor service was thorough. I left feeling confident that my new system is in great shape.

The Technician,Sharjeel that showed up at my home to perform our A/C inspection was Very professional, very knowledgeable about his job. Courteous and polite.

5/5 stars – Great installation! The installation team was very timely, professional and took pride in caring for my home. I sad that I’m just finding out about your company. I’m a customer for life!

I was very pleased with Jeff Sutherland of Moss Heating and Cooling and his whole crew. They executed— everything with efficiency ,courtesy and professionalism. They placed sheets everywhere so not to ruin my house and carpets.. Jeff followed up on the workings of the unit on couple of times. He made me few secure that if I have any problems in future I’d be able to reach out to him. I give Jeff Sutherland and his the crew an 8 out of 5. Nasiha Ahmad, MD.

We started using Moss and we have been very pleased. Technicians are very respectful and explain everything and why they are doing it.

I recently had my Hvac system replaced with a new unit. Excellent workmanship and professionalism. I was very impressed with their QC report. It was very detailed and easy to understand. I will definitely work with them again.

Juan was very helpful and did a great job of checking out ac unit. He had great suggestions for things we should do to maintain an effective ac unit. Thank you

Juan was great. He explained and helped us throughout the service.

Richard did a great job unclogged our drain and provided good suggestions moving forward. Thank you.

This company was accommodating to my time restrictions. The service man was professional on time very helpful and absolutely trustworthy. I was overly impressed. In fact another Homeowner in the condominium complex asked me for his name and number they were so impressed with his professionalism..

This company has excellent customer service and I would recommend them to anyone looking for service with their HVAC system. All of the individuals that I dealt with from the salesperson down to the actual individuals that installed the unit were very knowledgeable and made sure as a customer I knew how to manage the new HVAC system and were readily available to answer all questions.

Our old HVAC unit died unexpectedly one morning, and the Moss team had a technician out the same day. They explained our repair options but were very clear that it would only be a short-term fix. The next day, Cris came out to walk us through replacement options. He was thorough in assessing our home’s needs and presented several choices, not only recommending a system that fit our house but also suggesting ductwork improvements to maximize efficiency. The 60-month 0% financing option was a huge help, given the unexpected expense. Within two days, Moss had a crew at our home. They arrived promptly at 7:30 a.m. and worked until 6 p.m., completing the full installation in one day. Throughout the process, the crew was courteous, professional, and mindful about minimizing any mess. Our new system has made a world of difference in the comfort and efficiency of our older home. We couldn’t be happier with the service from Moss!

Fast and dependable service with professional personnel

Our install of a new heat pump, duct replacement and several tweaks to make our home more comfortable and air cleaner was just completed and this is the surest 5 star review I could do. The front end experience with Robert was consultative and resulted in a package that maximized value, accomplishing all our objectives. The install team of Miguel and Reynaldo was absolutely the A team. They arrived on time for install completely prepared and worked diligently as a seamless team, inside/outside, up/down. HIGHLY respectful, timely, competent. I got to be around for the entire install and could see the care and expertise in everything they did. We solved multiple issues that the prior system had at a fair price and I can already tell the house is more comfortable than it has ever been.

Moss Heating & Cooling had came out to do an inspection of our heating and cooling unit. Tanner did a great job going through everything and explaining everything he was doing. I definitely like to thank him for his professionalism and knowledge of what he was doing and explaining everything he did. I definitely would like to have him over here when we need to have services done in the future.

Exceptional! Knowledgeable! Enjoyed working with Juan very much.

On time and good service.

Great, fast, very professional service. We would highly recommend Moss Air!!

I would like to thank Chris my saleperson for not only being very detail about the changes to the HVAC system and taking pictures showing issues with old duct system. I got a great price on the new HVAC unit. My technician team Chris, Miguel and Rolando came in working...They were very professional and made sure no damage was done to the inside oor outside of the house or yard. After put in the unit I was shown how to change out the filter and work the new thermostat...I would recommend Moss Heating and Cooling. to my friends and family.. Thanks for a job well done...Thank you for making my experience a good one from the beginning to the end.

Moss is always quick with communication and very knowledgeable and helpful. Highly recommend!

I would like to thank Chris my saleperson for not only being very detail about the changes to the HVAC system and taking pictures showing issues with old duct system. I got a great price on the new HVAC unit. My technician team Chris, Miguel and Rolando came in working...They were very professional and made sure no damage was done to the inside oor outside of the house or yard. After put in the unit I was shown how to change out the filter and work the new thermostat...I would recommend Moss Heating and Cooling. to my friends and family.. Thanks for a job well...Thank you for making my experience a good one from the beginning to the end.

Great service and friendly technicians. Work was done quickly and follow up was excellent.

Arturo was amazing. He was thorough and did very well to explain everything to me. He was able to quickly find solutions to problems. He made recommendations for certain things that may need to be done, but was not pushy about them. I’m very satisfied with the service in this company and I will be calling them back if I ever need anything

Bobby and his guys did a fantastic job in replacing my complete HVAC systems. I received a text before arriving and once arrived always on time they were very kind and respectful. Bobby and all the guys patiently explained what the job would cover, how much, and how long it would take, everything that I need to hear. They were the true of their words. Moss price was also better than the other three other quotes. I love my AC

Tanner was great! Very professional! He took the time to explain everything and what the maintenance plan covered. Count me in as a member!

Juan was fantastic - found the problem quickly and solved the issue!!! I love this company!!!

Great experience. Needed a duct work do-over for better air flow. So far the results are mazing. Thank you.

Honest and efficient work. Good follow up. I would recommend

Very professional service, from diagnosing our A/C problem, to discussing several repair and replacement options. We chose to have our system repaired and it was the most economical choice. Other companies seemed to push hard for total system replacement which was not absolutely necessary. Moss will definitely be my go-to HVAC company for future needs.

Juan was amazing! He came out and provided a quote right away and explained everything thoroughly. He was happy to answer all of my questions. I appreciated that he was the same technician to come back and do the work as well!

The company ordered the wrong part so there was an extra long delay getting it fixed not happy about that The repair man was very nice and tried to do his very best to help me

Moss Heating & Cooling installed a new American Standard HVAC unit at my home this summer. Miguel and Rolando did a great job on installation. They were experienced and efficient. Sharjeel was my Quality technician and did a great Quality Control check a week after installation and verified that everything was working as designed. The whole experience was great -- 5 stars!

The crew arrived on time, were friendly, and efficient. They worked hard to complete the job in one day. I would use their services again.

Cris was great very knowledgeable in his field and helped get all the info we needed.

Tanner did an excellent job, clear explanation and options! Would recommend you and him to others. Thanks

Chris is truly a comfort specialist. His knowledge and patience through this process has been an easy transaction.

Prompt, professional, and dependable service. Juan did a great job.

Very knowledgeable and professional 2nd to none!!!!

I called Moss for a second opinion on a big repair and they came out ASAP to accommodate my need. Juan was super knowledgeable and nice. Confirmed the repair needed and gave me an estimate right away so I could decide what to do. I appreciate them for their fast service, friendly team and honest appraisal of the situation.

Another great experience with Moss. In the 1st place they gave me a good price on my AC unit and install went great. Today Sharjeel can out to do the after install check up. Super good guy very helpful and gave me alot of good advice. Very greatful for finding a good company.

I would like to thank the Moss heating & Cooling Company and AC Technician Sharjeel Khan! He was very professional and very knowledgeable in his field of work. My AC unit was not working especially during this time of summer. Technician came out the same day. And was able to fix my unit I’m back in service. I’m so happy and my mind is at ease. I also signed up for the two yearly pre-maintenance services. I tell everyone about this company that we can all rely on, thank you again! They get 5 stars from me.

Amazing results they fixed my AC ,and I learned alot from the technician. A really solid company that I can put my trust in. Thank you, Guys!

We needed diagnosis and repair of our HVAC system quickly after a power surge. Juan came out within two hours of requesting service and found that our unit was dead. Seth sold us our new high efficiency unit and install was super quick. Super impressed with the quick turnaround and professional service.

Shawn Farmer was great and very knowledgeable!!!! Thanks for sending him out to assist me!!!

On time, friendly, experienced and skilled!

Sharjeel was very friendly and knowledgeable. He explained everything that was happening to our unit and ways to combat it in the future so it doesn’t clog up again. Highly recommended!!

Mr. Khan provided exceptional service! He was highly knowledgeable and offered detailed explanations of our options. His kindness extended to our dogs, who followed him around without any issues. I highly recommend Moss Heating & Cooling and Mr. Khan’s services. Thank you!

The entire experience was incredible. The service from scheduling to diagnosing and then installing a new unit was great. I would highly recommend Moss for any and all HVAC needs.

Arturo Rojo was great and very knowledgeable!!! I appreciate all the help and advice he gave!!!

Great service. Very informative. Was able to come same day! Fixed the problem 🙂

My old HVAC company that we used for 20 years was bought out and the new group came in and informed us we needed $14,000 in work. I scheduled a second opinion with Moss and Seth came out. Incredibly thorough and professional, looked at all my units and let me know that the issue wasn’t with the ac unit the other company wanted to replace. Moss has earned my business and my trust, I’ll be recommending them to my neighbors when the ask who we use.

Koby was great, he explained the possibility of things to come down the line and what’s needed right now. I’ll await the invoice

Arturo professionally resolved the issue and patiently explained what to do if similar issue arises in the future. He satisfactorily answered all my questions.

Needed my HVAC replaced. Found company through a friend posting on social media. The quote for replacement was completed via a complimentary visit. After arriving Jeff S., the PM, asked thorough questions like are there rooms in the house that seem hotter than others? that made the visit feel comprehensive. He was straightforward, patient, and answered all questions. And most of all, the replacement quoted was a fair and good price. 8/11/25 edit - New HVAC installed! Working great. Miguel E. and his installation crew completed in 1 day and were respectful and timely. He spent time after install to explain how my HVAC filters work, and when to change them out etc. House feels cooler at a higher temperature compared to my old system. Love it. Thank you!

Great service. Extremely professional. Thank you for making our home cool agian.

Tanner did a great job servicing our unit especially for same day service.

Tanner arrived on time and was very efficient with the checkup. He was also good about answering all my questions and even doing a demo to help me do what I should between visits to keep my new units running well. Def recommend him.

Jeff was knowledgeable and helpful However the bid ( this seems industry wide problem ) prices were not clear I have not replaced our AC units so I need to understand prices of equipments and labour and sales taxes

Tony did an awesome job was very polite and very informative.

Tanner with Moss was great! Thank you for your help.

Great service. Very thorough and knowledgeable. Helpful with explanation of the service and work completed.

Great service. Friendly. On-time.

There’s a lot to say here. First, this company has all the right values in terms of how they operate and treat human beings. I really appreciate the honest feedback we received from the technician, without pushy sales tactics in the home. Overall very impressed with the professionalism they demonstrated as well as the extensive knowledge and breakdown the tech gave about the issue we were having. Made us feel comfortable moving forward with them, and the response time was great! I think my wife called them in the morning, and they opened up an afternoon slot to come out. Tech was thorough, and the whole experience didn’t feel rushed. He was patient to listen, and after they spent time checking out the unit was able to explain what was really happening. Highly recommend, and will to friends and family. Keep up the good work guys!

It looks like Mike and Juan had done what I've been working for, got my issues fixed. The usage of the A/C has dropped 50% of what it was. Thank you

They were very pilled, on time, explained everything right I recommend them anytime any day to everyone, and I thank them from the bottom of my heart❤️

My old HVAC company that we used for 20 years was bought out and the new group came in and informed us we needed $14,000 in work. I scheduled a second opinion with Moss and Seth came out. Incredibly thorough and professional, looked at all my units and let me know that the issue wasn’t with the ac unit the other company wanted to replace. Moss has earned my business and my trust, I’ll be recommending them to my neighbors when the ask who we use.

Miguel and his crew did a great job installing the ac system. Very respectful of my home and kids.

I can't say enough good things about Tanner! He figured out the problem I was having before anyone else could. He's extremely polite and professional. Thank you Tanner!!!

Always a great expiriance

Super friendly service! I am very happy with my new HVAC system. I highly recommend this company for new installations for sure!

Tanner hall great technician very knowledgeable and helpful

Seth Vickers is awesome! Came out to my home with a smile on his face and provided great customer service! Awesome guy!

Needed my HVAC replaced. Found company through a friend posting on social media. The quote for replacement was completed via a complimentary visit. After arriving Jeff S., the PM, asked thorough questions like are there rooms in the house that seem hotter than others? that made the visit feel comprehensive. He was straightforward, patient, and answered all questions. And most of all, the replacement quoted was a fair and good price.

Very knowledgeable and great customer service.

Exceptional! Knowledgeable! Enjoyed working with Juan very much.

Moss has become our go-to for heating and cooling, both for me and my mother. After 15 years of dealing with unreliable AC service, my mother finally found Moss, and they completely resolved the ongoing issues she’d had for so long. When I needed help with my own system, I didn’t hesitate to call them, and once again, they delivered. Their professionalism, honesty, and excellent communication truly set them apart. It’s rare to find a company you can fully trust, but we’ve found that in Moss. Highly recommend!

Very professional, courteous and patient working a tight schedule.

These guys were so prompt, courteous, and just overall amazing. Got us functional and without breaking the bank.

On time, friendly, experienced and skilled!

Misael helped us find a leak in our system that was missed by a previous tech from Moss. Not only that, he answered all my questions I had about my system. Moss worked with me and didn't charge for the second test. They did the right thing. Thanks.

Juan Valdez gave excellent service to us , very thorough , professional, explained us in detail , and fixed the problem quick .

Great service. Extremely professional. Thank you for making our home cool agian.

Richard was a great help! He was on time and very professional in our home. He did a great job at recommending service and explaining technical details. I would trust him in my home again! Moss has been great to work with.

I had a fantastic experience with Moss Heating and Cooling! My technician, Noel Ochoa, was incredibly professional and knowledgeable. He arrived on time, diagnosed the issue right away, and had everything fixed in no time. What really stood out was how clearly he explained what was wrong and what needed to be done. It made the whole process stress-free and transparent. I highly recommend this company—and especially Noel—for anyone needing fast, reliable HVAC service!

Koby did great. He assessed my issue and addressed it quickly!

We had a great experience Moss Heating and Cooling company as a whole. Quick response on a Sunday. Sharjeel Khan, the Technician was absolutely AWESOME! He was very detailed and professional. I appreciate his patience to explain the problem, the solution and maintenance.

Sharjeel took very thorough and diagnosed the problem and fixed it. Very pleasant to work with and learned a lot from him. Thanks Sharjeel

They are the best. Professional, friendly, and kind. They are about what’s best for my home and property and my family. I work from home and they were respectful of that also. They went above and beyond and we are so grateful we found this company to do the work for us. Hire them, you won’t regret it. The house feels so good! The air flow is finally even.

Great experience at every point of contact. AC went out and they had a technician out within two hours. Tanner got in there, figured out the problem and had it working perfectly in about 20 minutes. It’s such a relief when a simple problem is just taken care of with no complication or surprises. He even hung around for a few minutes to answer questions and give me some good maintenance advice. Very happy with Tanner and the Moss team, and they’ll be my go-to from now on.

Sharjeel was polite and respectful. Did a great job repairing one of our units. Explained what the problem was and repaired it. We will keep calling Moss whenever we need work done.

Jose and his crew were Awesome highly recommend MOSS AC very professional and the cleanest work I have ever seen I could go on and on they started at 9am and job completed before 3 pm very very pleased.And Bobby the salesman was here also he is a great man who care for his customer ABOVE THE TOP 10 stars Thank you Bobby fir seeing a job well done. And Booby went above and beyond d to make sure job went smoothly he is Above and beyond great over the top

They did a great job on a time they promise everything to do Same day they did it Also, they did clean work after they finish they clean the house and by accident. The attic was broken. They bought new and fix it my attic. I really appreciate for them. I recommend for every one he needs about ac job they are responsible people. I really appreciate for the job. Thank you again..

Mr. Khan performed the scheduled maintenance on our HVAC thoroughly and efficiently.

Chris conducted a thorough inspection of the house and clearly communicated all identified issues. I highly recommend Moss Heating and Cooling for a professional evaluation of your home.

Moss technicians always arrive on time, explain the work they need to do and are professionals. Ask for Juan Valdez if you need an honest and professional service

Noel Arrived within scheduled time frame, he was courteous and knowledgeable.

Our technician was very thorough, honest and polite. He did a great job diagnosing the problem and explaining what we needed to replace. No crazy upselling.

Thanks for the complimentary second opinion visit and pleasant and detailed explanation. Appreciate it a lot. Thanks Richard.

Our technician was very thorough, honest and polite. He did a great job diagnosing the problem and explaining what we needed to replace. No crazy upselling.

Great support from Moss and Tanner Hall Came put quickly and fixed my issue

Amazing response time and installation of a whole new system

Richard was great. Quick routine maintenance. Made some excellent suggestions for future upgrade work. He spent time explaining the upgrades and how they would help my system last longer. Thanks MOSS HVAC!

hiring contractor and actually showing up is refreshing .thank you for your time.

informative helpful quick response time had to wait till next day for part? ie:electric motor.

Thank you Moss Heating & Cooling, Tanner explained all issues and how or what needed to be repaired. Thumbs up to this company. Great service and I was kept in the loop of arrival time. Made the appointment this morning and they were on time by this afternoon. Call them and ask for Tanner, you will not regret. Tha again for great service. Marco Global Installation Service LLC Hello again, Tanner was out again today to do tune up on my a/c units and double check that the units were working properly. If you need a good honest explanation and estimate call Moss Mechanical ask for Tanner. The guys will make sure your units won't go down, especially now with this heat. Thanks again Tanner and Moss Mechanical. Marco Global Installation Services LLC

Our technician Sharjeel Khan was very kind and knowledgeable. They always come quickly and are super dependable! I would recommend them to friends and family!

Excellent service.

The technicians from Moss always arrive on time, explain the work they need to do, and are professional

Another great service appointment with Service Tech Richard. Prompt as usual, the issue was, of course, up in the boiling hot, cramped attic. No complaints. He provided several options and then completed the service in a timely manner. Highly recommend.

Recently moved back to Dallas and was looking for a good HVAC service. Scheduled maintenance. Tanner came out and ran thru an extensive checklist and communicated very well with me. I highly recommend him and signed up for a maintenance agreement same day. Great job!

Juan and partner were very patient, explained everything well done and left with the job very well done!!! I’ll be back with them every year!!! 1/2625: Juan is very calm and attentive, explains everything very well and takes his time. Most people I’ve had seem like they are in a rush and can’t be bothered! It’s nice to know someone cares and will explain everything until I understand it, thank you Juan….

I generally do not do more than one review per company but, I have to say, Tanner just came out to fix a small issue, he was fantastic, I love this company!!!

I would like to say at This time Juan Valdez is an excellent employee of Moss heating and air conditioning company. Juan Valdez came out and completed the inspection in a timely manner and was very professional. Thank you, Moss Mechanical for having-good employees. Today’s date 01/09/2025 I would like to take this time and say thanks to Moss Mechanical Company that showed professionalism, good attitude and a spirit of commitment about them. They put a complete HVAC (heating and air-conditioning )system in my home. It’s not everyday that all the workers starting with the salesperson showed they were working as a team and with integrity. Thanks again Moss Mechanical, Arthur Sherrod Today (6/23/2025) Moss Heating & Cooling came out for my every 6 months system inspection . Technician, Sharjeel Khan was an excellent representative for the company did his job and informed me of his findings and gave me a copy. Today, I just had a question and needed some information and Michael Nash of Moss heating and cooling was there as a representative to meet the need and responded accordingly to meet the needs of Moss heating and cooling customers. Thanks, Michael Nash. Thanks again Moss Heating & Cooling for taking care of my HVAC system once again and thanks for sending Sharjeel Khan,again excellent service. Thanks

The technician was very professional and explained several options that would be to our advantage..

I would like to say at This time Juan Valdez is an excellent employee of Moss heating and air conditioning company. Juan Valdez came out and completed the inspection in a timely manner and was very professional. Thank you, Moss Mechanical for having-good employees. Today’s date 01/09/2025 I would like to take this time and say thanks to Moss Mechanical Company that showed professionalism, good attitude and a spirit of commitment about them. They put a complete HVAC (heating and air-conditioning )system in my home. It’s not everyday that all the workers starting with the salesperson showed they were working as a team and with integrity. Thanks again Moss Mechanical, Arthur Sherrod Today (6/23/2025) Moss Heating & Cooling came out for my every 6 months system inspection . Technician, Sharjeel Khan was an excellent representative for the company did his job and informed me of his findings and gave me a copy. Today, I just had a question and needed some information and Michael Nash of Moss heating and cooling was there as a representative to meet the need and responded accordingly to meet the needs of Moss heating and cooling customers. Thanks, Michael Nash.

The team at Moss Heating & Cooling is incredible. I've dealt with several other AC companies over the years and they are hands down the best. They replace our upstairs AC unit and did an incredible job for a very fair price. I got quotes from 4 other companies and could not be more pleased that we went with Moss. If you need service, repairs, or replacement on your AC I cannot recommend them highly enough.

I am always impressed with Moss. They have consistently responded quickly when I’ve had an issue with my systems. When I purchase a new system, they will be my first choice.

Great guy sent out to help and explain everything im satisfied with the service

Great service received from Tanner Hall. This gentleman went above and beyond what I expected. Explained in detail of what his goals were and then set about accomplishing them. Great asset to the company, I will definitely not hesitate to use this company in the future.

Thank you Moss Heating & Cooling, Tanner explained all issues and how or what needed to be repaired. Thumbs up to this company. Great service and I was kept in the loop of arrival time. Made the appointment this morning and they were on time by this afternoon. Call them and ask for Tanner, you will not regret. Tha again for great service. Marco Global Installation Service LLC

Sharjeel did a fantastic job, Very professional. Found a dust issue in our blower wheel and took care of it same day — didn’t have to reschedule. Very nice work

We love Moss and Juan Valdez keeps our unit running so well! We appreciate Moss and especially Juan!!!

Very good service. Explained installation of A/C system very well.

Moss Heating and Cooling did a wonderful job for my Mom. She mentioned that Jeff was excellent and assured that everything was taken care of. Their follow-up was great also. Thank You!!!

Moss heating and cooling and everyone I worked with on both service, repairs and installation of a new unit were incredible. I want to give credit where credit is due. Seth was incredible from beginning to end. Also, the entire crew working at our home were incredible. Juan, Miguel, Rolando, Arturo, and I am sure I missed a few names, are truly incredible and I highly recommend them. Thank you to all for a job well done

Richard was so patient and kind and very professional. He took the time to explain everything, gave us all our options and made extra calls to see if there was any other ways he could help us.

Cris McCown at Moss Heating and Cooling came out to give us a quote for our AC unit replacement and he was great. Made a very thorough inspection of our system and gave us three very reasonable options to choose from. Thanks Cris for exceptional customer service!

Jose, Eduardo and James and all the techs did a GREAT job on install and info! Very impressed with their efforts and expertise. James Trussell was exceptional as a rep for his company. His thorough review of my situation and his communication/follow-through were the deciding factors in choosing his product and company-Moss-over the 6 other major vendors wanting my business. He is, indeed, a valuable asset for both Moss and their customers.

Replaced my AC and Furnace. They have done a great job.

Just want to give a shout out to everyone at Moss A/C and Heating DFW…. Special thanks to Mr. Koby, Juan, and Michael for the extra attention given to my situation. Our A/C condenser crap out at the wrong time during very hot weather. I found Moss on line and their rapid response and attention solved our A/C problem. My A/C is blowing out ice cubes and I finally was able to get some sleep… Thank you again to Moss, who I highly recommend and I’m so happy to be a custodian with you all… 5 out 5 🌟

Excellent customer service, fast A/C unit install and reasonable price..

Excellent service, very professional and helpful thank you to Miquel and Orlando Thanks to arturo

Richard was great, knowledgeable, and I felt he was down to earth and honest. Great service!!

Technician Arturo Rojo was thorough, friendly, calm, really focused on his work, excellent.

A few months ago, Moss Mechanical installed three new air conditioning and furnace units for me. They did a wonderful job. Very professional. Very knowledgeable. And very pleasant. Today a technician and his assistant came and serviced the units and checked to make sure everything was OK with the installation. They were very courteous and helpful. I seldom write such glowing reviews, but these folks have been great.

Prompt call back.. very professional and friendly.

The Moss team did a SUPERB job - professional, expertise, efficient, above and beyond, caring, and performed the project as if it were there own. I will not consider working with any other HVAC group moving forward.

I really appreciate the speed at which repairs were made and the professionalism of the technician. I was one month past the labor warranty period and we had our house on the market. They worked with me on the diagnostic price and speed and now we can go ahead with the sale. Detailed and professional diagnostic and good communication between tech and hq.

Juan Valdez showed excellent knowledge of what he was doing and did have to come back but explained to me exactly what was going on and fixed the problem....great skills, give the man a RAISE!

Great service. Very knowledgeable and skilled.

Tanner was on time and did a great job troubleshooting the ac unit. Looks like we might have some deeper rooted issues but he explained everything well. I was able to see pictures and videos that he used to identify the issues. Will need to contact my warranty company to complete the repairs. I appreciate the time Tanner spent on my units.

Our technician Sharjeel Khan was very kind and knowledgeable. They always come quickly and are super dependable! I would recommend them to friends and family!

Moss Heating and cooling are the best . Angel and their crew are very systematic and know what they are doing . Very polite and hardworking crew. They ensured all my needs were fulfilled .

Seth Vickers is very knowledgeable and provided multiple options for the new HVAC unit . He helped us make the right decision at a competitive price. He stayed in touch throughout the process. Miguel did an amazing job with the installation. He and his teammate were quick and thorough. I feel confident in their work.

Professional and efficient service great customer service friendly very knowledgeable

Both guys were very professional.

Juan was awesome, we had prearranged the service and immediately got to work. A short time later he was done and gone. Thanks MOSS HVAC!

I had an excellent experience with Moss Heating and Cooling from start to finish. From the moment I contacted them, their team was professional, courteous, and highly knowledgeable. The technician arrived right on time, was respectful of my home, and explained everything in a way that was easy to understand. What really stood out was their honesty and transparency. There were no surprise fees or upselling—just solid, trustworthy service. I highly recommend Moss Heating and Cooling to anyone looking for reliable, high-quality service. I’ll definitely be calling them again for any future heating or cooling needs!

Moss Mechanical continues to deliver quality service to my house. Thank you for your professionalism and quality of work.

I was one month past the labor warranty period. They worked with me on the diagnostic price. Quick response. Detailed and professional diagnostic and good communication between tech and hq.

Punctual, professional

Tanner did a great job. I am pleased with his work. Thank you

Great company to work with. I would recommend for all your HVAC needs.

Chris explained clearly on various hvac options to replace, professional, clear communication and always respond to questions.

While we did not use the company, Jeff was very professional and accommodating.

Great job!

Moss Heating & Cooling went above and beyond to take care of our A/C unit that was not working. Juan did an awesome job and knew exactly what to do. Thank you to everyone on the Moss team! Greg H.

Tanner was awesome at assessing our unit and giving recommendations. We haven’t maintained our unit, and we felt Tanner gave us honest feedback. We will be using Moss for our future needs!

Tanner Hall did a great job! This company hires topnotch people. You couldn't put your HVAC system in better hands!

Arturo is great to work with. Fast, honest, and friendly. He did a nice job figuring out why our A/C was struggling to keep up and fixed the issue quickly.

Excellent customer service; timely and thorough. Much appreciated!

Arturo was on time, knowledgable and efficient. He completed his work promptly and was very personable. Overall it was a good experience that went as scheduled.

Koby was on time. He did a very thorough evaluation and found parts to get our unit back in operation in a timely manner.

Great Experience. Technician was very thorough and detailed. Thanks Sharjeel.

Very Professional, Knowledgeable and friendly

We booked Moss for our spring heating system tune up through Lowe’s. Technician arrived on time and provided excellent service.

Great customer service! Tech was patient and explain all the details of the job.

Excellent service, far more knowledgable than other companies I have used in the past.

Thank you so much for your service!

We had to replace a control wire that had been cut. It involved crawling under the house and pulling the wire across the crawl space. Not especially difficult, and fortunately I still fit under the house. Christian was here continuously from 9 to 2, and he worked efficiently. I am looking forward to years of trouble-free service from the HVAC.

I had a fantastic experience with Koby today—he was an outstanding service technician! From the moment he arrived, Koby was friendly, professional, and incredibly knowledgeable. He took the time to explain how I can properly maintain my air conditioners to extend their lifespan, which I really appreciated. It’s rare to find someone so thorough and genuinely helpful. I feel confident my system is in great hands. Thank you, Koby, for your excellent service!

The Service call went well as expected. I was shown the Before & After of the work that was done. He validated that my inside unit was working properly. I give it five stars

Moss Heating and Cooling has been serving my unit for years. Arturo did an impressive job and getting my system back into tip top shape.

Sharjeel Khan was very knowledgeable and did a great job.

Koby came out to take a look at our mini split. Super minor issue with flare fitting and had sunroom freezing in no time. Thank you!

Tanner Hall was excellent today! He was very professional, explained in detail what issues he found, and provided several resolutions to fix the problems. I definitely recommend him for any HVAC issues.

Tanner was incredible! Really knowledgeable and personable. After his visit I had a great understanding of the unit and what needed to be done. Highly recommend!

Excellent customer service by all, quick and professional installation, fair price. Highly recommended.

The Moss team did a SUPERB job - professional, expertise, efficient, above and beyond, caring, and performed the project as if it were there own. I will not consider working with any other HVAC group moving forward.

Tanner was great on the routine service checkup.

On time, skilled & responsive!

He was on time and very professional. He showed us our issue and gave suggestions to correct and when finished he cleaned up. You would have never known he was here. Thank you for the wonderful service.

Moss heating and cooling associates were very professional and take time to explain things to you in detail… Tanner Hall came over today to get my HVAC tune up done and he helped me understand the existing issues one one of the unit causing compressor overworking with actual reasons and measures in his HVAC instruments. He phased out the repairs and the maintenance plan that helps protect and save your HVAC systems without having to pay a few thousands for replacements… I am now really happy finding the technician that can explain me step by step and help me decided the expenses and get the maximum out of the HVAC units. He did a thorough inspection as well. He’s very detail oriented, professional, cordial and worked out with me on the pricing discounts and payment arrangement too… one happy customer!

Angel did an outstanding job. He explained his tasks along the way and provided opportunities for me to ask questions. He and his teammate were professional and efficient.

On time, quick, price was less than expected, courteous. Recommended

Quick and professional, excellent job

He explained everything where I could understand. Very professional. I will request Sharjeel every time I need services from Mossy .

Juan was on time and professional.

The Technician,Sharjeel that showed up at my home to perform our A/C inspection was Very professional, very knowledgeable about his job. Courteous and polite.

Mr. Arturo R. provided professional and courteous service during his assessment of my home's heat pump functionality. Moss Heating & Cooling's scheduling team was also accommodating and helpful in coordinating the appointment.

I have a very high opinion of Juan's work and his approach. He's a solid technician without the slightest bit of arrogance. I appreciate his knowledge and skill very much. I recommend him without hesitation. Juan is most courteous and respectful as well.

On time and Great service. Moss team made sure the unit worked properly and explained everything we needed to know. Highly recommend for new heating and Ac insulations. Jeff was great from the beginning coming out and getting us a quote. We appreciate all the hard work and follow up done to insure our service was excellent.

Tanner is very knowledgeable and professional. He always explains what he is doing and so we understand the service provided.

Sharjeel did a great job! Very helpful!

Very thorough and detailed oriented. So thankful to work with Moss!

He was very professional and courteous.

Moss was easy to work with and very efficient and our problem was fixed in less than 24 hours of my call.

Juan was great! He was so nice and professional.

A quick fix, done in a professional manner.

Cris was very thorough, patient, nice and professional. He didn’t rush and answered all my questions. He’s an awesome salesman/tech. He’s a great Representative for your company and represents it well. Thanks!