4.9 Google Rating
SMS/CALL TERMS AND CONDITIONS
CONSENT:
By providing your phone number and opting in, you provide express written consent to receive recurring automated calls and text messages from Moss Heating, Cooling & Plumbing at the number provided, using an automatic dialing system.
MESSAGE TYPES:
- Appointment reminders and confirmations
- Service updates and scheduling
- Follow-up communications
MESSAGE FREQUENCY:
Message frequency varies based on your appointments and service needs. Expect 2-3 messages per month.
RATES:
Message and data rates may apply. Contact your carrier for details.
OPT-OUT:
Reply STOP to any message to unsubscribe. You will receive one confirmation message. No further messages will be sent.
HELP:
Reply HELP for assistance or call 972-465-9966.
IMPORTANT:
Consent is NOT required to purchase our services. You may book appointments without opting in to SMS.
Carriers are not liable for delayed or undelivered messages.
100% Satisfaction Guarantee
Your satisfaction matters to us. If you're not completely satisfied with the service we provide, just let us know. We'll listen to your concerns and work with you to make things right.
Our 100% Satisfaction Guarantee covers the quality of our workmanship and the services we perform. If a problem related to our workmanship arises, we'll make every reasonable effort to correct it.
Please note: This guarantee does not cover issues caused by normal wear and tear, misuse, lack of maintenance, pre-existing conditions, manufacturer defects, or work performed or modified by another company. Additional terms and exclusions may apply.
Hear from our Satisfied Customers
Why Homeowners Love Moss
B Burn
2 days ago
Nathen was very knowledgeable and professional
Jenny Roberts
2 days ago
Dustin was so awesome and knowledgeable! I will request him every time!!
Tiffaney Johnson
3 days ago
I had a full system install with Moss Heating & Air and I am very pleased with the team I was assigned. I feel as if it was done right amd efficiently. I would highly recommend the team, even after they came back to replace my motor that was running loudly. So far so good and I am definitely looking forward to working with them in the future.
Deshorn
3 days ago
Carson was very knowledgeable and friendly.
Catherine Farris
3 days ago
Carson York, was very knowledgeable and professional. He explained everything in great details and was happy with my overall service!
Aaron Ricard
4 days ago
Ethan was great quick and efficient
Melissa Hoener
4 days ago
Very thorough and helpful. Super polite.
Michael A
5 days ago
Carson was awesome! Professional, knowledgeable, friendly and listened. Many technicians want to tell you what they know. He had patience, understanding and then explained what is going on, based on his observations. He then did more than I expected. Measuring different air temperatures at the vents, and also checked the refrigerant in the A/C unit outside. It was slightly low. But in Texas, you can not expect much from A/C in the summer. He was polite, friendly, and represented his company in an exemplary fashion. He got down to business and did it efficiently. I love good service.
Thank you
Thank you
Bryan
5 days ago
Another great experience with Moss HVAC. We started noticing our downstairs AC had stopped cooling, over the weekend. So I left a message for Bobby, our main contact, last night (Sunday) and they sent us out a tech already today, Monday. Javier did an awesome job here. He determined iur system needed a new outside condenser fan motor and capacitor. Fortunately he had all the parts we neededz, on his truck, and we were up and cooling in about an hour. Thanks Moss team! Great stuff!
M Salinas
6 days ago
Christian was the best
su p
6 days ago
Excellent service from Carson! he is patient, very knowledgeable and answered all our questions. He thoroughly checked all the open issues.
Kellieann Waldum
1 week ago
Ethan was very professional and exceptionally good!
M N
1 week ago
Ethan came to my house
See what’s the issue is with my A/C
He checked everything and fixed my capacitor, and now we have a back up drainage that needs to be fixed by a plumber 👍
See what’s the issue is with my A/C
He checked everything and fixed my capacitor, and now we have a back up drainage that needs to be fixed by a plumber 👍
Tim Adams
1 week ago
Excellent service. Carson thoroughly explained the issue and how to fix it. He also checked the temperature on the unit and explained the results.
Kaitlin Gerke
1 week ago
Dustin did a great job getting our AC working quickly and efficiently! Thanks for taking such a late call! Especially in these 100 degree days!
Justin Wiley
1 week ago
Dustin was awesome ! Diagnosed the issue promptly
Michael A
1 week ago
Carson was awesome! Professional, knowledgeable, friendly and listened. Many technicians want to tell you what they know. He had patience, understanding and then explained what is going on, based on his observations. He then did more than I expected. Measuring different air temperatures at the vents, and also checked the refrigerant in the A/C unit outside. It was slightly low. But in Texas, you can not expect much from A/C in the summer. He was polite, friendly, and represented his company in an exemplary fashion. He got down to business and did it efficiently. I love good service.
Thank you
Thank you
Get Excellent Service today. Get Moss.
Don’t settle for less when it comes to your home’s comfort. Choose Moss Heating, Cooling & Plumbing for service that’s fast, friendly, and built to last.
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