Dallas-Fort Worth Emergency HVAC Services

Dependable Emergency HVAC Services

Heating or cooling problems don’t wait for regular business hours—and neither do we. Moss Heating & Cooling offers 24/7 support for urgent system issues that can’t wait until morning. Whether your air conditioner fails during a heatwave or your furnace stops working in the middle of the night, we’re available to restore comfort and protect your home. Fast response times and real answers are what set us apart. We don’t show up to push unnecessary replacements or leave you in limbo. We come to fix the problem, explain what happened, and make sure you’re safe and taken care of.

Our 24/7 Emergency HVAC Services

Emergencies look different in every home—but stress, discomfort, and concern are always the same. That’s why we respond quickly and work efficiently, with your peace of mind at the center of everything we do. No matter the time of day or the type of issue, we approach every call with urgency and care. Our goal is to get your home back to normal without added stress or confusion. If you need immediate help, contact us now to schedule emergency service.

  • After-Hours AC And Heating Repair: Systems can fail at any time. We’re ready to restore cooling or heating fast, no matter when the problem starts.
  • Live Answering—Not A Voicemail: When you call, you speak to someone who can help right away. We don’t send you to a machine and hope for a call back tomorrow.
  • Fast Diagnosis And Reliable Fixes: We don’t just restore function—we find the actual cause. That means fewer repeat repairs and a safer, more stable system.
  • Safe Service In Tough Conditions: Extreme temperatures can put your family at risk. We prioritize calls that involve heat loss or system shutdowns in severe weather.
  • Prepared For The Unexpected: Our trucks arrive stocked with tools and parts so we can act fast. You won’t be left waiting while someone “comes back later.”
  • No Pressure During High-Stress Moments: Emergencies are already stressful. We stick to what matters, explain your options clearly, and treat your home with respect.

Why Homeowners Call Us In A Crisis

A lot can go wrong with your system—and most of it happens when you least expect it. Moss Heating & Cooling takes pride in responding quickly, communicating clearly, and helping families get through uncomfortable situations without added pressure. We take every emergency seriously, and every visit personally.

  • We’re Available Anytime, Not Just When It’s Convenient: Our emergency line is open 24 hours a day, every day of the year. We’re always ready to respond.
  • Trained Technicians Who Get Straight To Work: No guessing, no wasted time. We arrive with a plan and the knowledge to carry it out.
  • We Treat Your Home Like Our Own: Protective coverings, careful work, and total cleanup are part of the job. Respect for your home comes standard.
  • Clear Pricing With No Last-Minute Surprises: Emergency service shouldn’t mean confusion or inflated charges. We explain everything before we begin.
  • Service You’ll Feel Good Calling Again: Many of our emergency calls turn into long-term relationships. People call us back because they remember how we helped when it mattered most.

$50 OFF

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Expires: November 1, 2025

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Frequently Asked Questions

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Hear from our Satisfied Customers

Why Homeowners Love Moss
Bobby Browning
2 days ago
I was really impressed with the professionalism of Moss Heating & Cooling. The technician arrived on time, was courteous, and clearly explained everything. Their AC Contractor service was thorough. I left feeling confident that my new system is in great shape.
Samson Jaime
2 days ago
The Technician,Sharjeel that showed up at my home to perform our A/C inspection was Very professional, very knowledgeable about his job. Courteous and polite.
Holy Temple
3 days ago
5/5 stars – Great installation! The installation team was very timely, professional and took pride in caring for my home. I sad that I’m just finding out about your company. I’m a customer for life!
Nasiha Ahmad
7 days ago
I was very pleased with Jeff Sutherland of Moss Heating and Cooling and his whole crew. They executed— everything with efficiency ,courtesy and professionalism. They placed sheets everywhere so not to ruin my house and carpets.. Jeff followed up on the workings of the unit on couple of times. He made me few secure that if I have any problems in future I’d be able to reach out to him. I give Jeff Sutherland and his the crew an 8 out of 5. Nasiha Ahmad, MD.
NJC
1 week ago
We started using Moss and we have been very pleased. Technicians are very respectful and explain everything and why they are doing it.
Sarah Kim
1 week ago
I recently had my Hvac system replaced with a new unit. Excellent workmanship and professionalism. I was very impressed with their QC report. It was very detailed and easy to understand. I will definitely work with them again.
jenifer criswell
1 week ago
Juan was very helpful and did a great job of checking out ac unit. He had great suggestions for things we should do to maintain an effective ac unit. Thank you
Mike O'Connor
2 weeks ago
Juan was great. He explained and helped us throughout the service.
Shelly Hodgkiss
2 weeks ago
Richard did a great job unclogged our drain and provided good suggestions moving forward. Thank you.
Jeniffer Mendez
2 weeks ago
This company was accommodating to my time restrictions. The service man was professional on time very helpful and absolutely trustworthy. I was overly impressed. In fact another Homeowner in the condominium complex asked me for his name and number they were so impressed with his professionalism..
Alexis A
2 weeks ago
This company has excellent customer service and I would recommend them to anyone looking for service with their HVAC system. All of the individuals that I dealt with from the salesperson down to the actual individuals that installed the unit were very knowledgeable and made sure as a customer I knew how to manage the new HVAC system and were readily available to answer all questions.
Joshua Grundt
3 weeks ago
Our old HVAC unit died unexpectedly one morning, and the Moss team had a technician out the same day. They explained our repair options but were very clear that it would only be a short-term fix. The next day, Cris came out to walk us through replacement options. He was thorough in assessing our home’s needs and presented several choices, not only recommending a system that fit our house but also suggesting ductwork improvements to maximize efficiency. The 60-month 0% financing option was a huge help, given the unexpected expense. Within two days, Moss had a crew at our home. They arrived promptly at 7:30 a.m. and worked until 6 p.m., completing the full installation in one day. Throughout the process, the crew was courteous, professional, and mindful about minimizing any mess. Our new system has made a world of difference in the comfort and efficiency of our older home. We couldn’t be happier with the service from Moss!
Judith Caudle
3 weeks ago
Fast and dependable service with professional personnel
Todd Hauge
3 weeks ago
Our install of a new heat pump, duct replacement and several tweaks to make our home more comfortable and air cleaner was just completed and this is the surest 5 star review I could do. The front end experience with Robert was consultative and resulted in a package that maximized value, accomplishing all our objectives. The install team of Miguel and Reynaldo was absolutely the A team. They arrived on time for install completely prepared and worked diligently as a seamless team, inside/outside, up/down. HIGHLY respectful, timely, competent. I got to be around for the entire install and could see the care and expertise in everything they did. We solved multiple issues that the prior system had at a fair price and I can already tell the house is more comfortable than it has ever been.
Robbie Dunn
3 weeks ago
Moss Heating & Cooling had came out to do an inspection of our heating and cooling unit. Tanner did a great job going through everything and explaining everything he was doing. I definitely like to thank him for his professionalism and knowledge of what he was doing and explaining everything he did. I definitely would like to have him over here when we need to have services done in the future.
Warren Dellinger
3 weeks ago
Exceptional! Knowledgeable! Enjoyed working with Juan very much.
Jeff Bennett
3 weeks ago
On time and good service.
Roger Randals
3 weeks ago
Great, fast, very professional service. We would highly recommend Moss Air!!

    Get Excellent Service today. Get Moss.

    Don’t settle for less when it comes to your home’s comfort. Choose Moss Heating & Cooling for service that’s fast, friendly, and built to last.